Honesty - don't make promises you can't keep
Responsiveness - be available and proactive
Fair - provide competitive rates and terms for my clients
2007-05-09 16:21:08
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answer #1
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answered by KConsults 3
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• Put the client (the buyer) first. Sell them what will best meet their needs, not what provides the most income for you.
• Take the time to explain the loan alternatives including the pros and cons for the various programs. And, do it in people English; not “loan-babble”.
• Come to each close and walk the client through the various costs and actively help strip out the unnecessary fees that always seem to creep in.
Eric Fernwood
Eric@ISellLVHomes.com
http://www.iselllvhomes.com/
2007-05-09 23:59:28
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answer #2
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answered by Anonymous
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I would say the 3 MUSTS would be 1.Honesty 2. Looking out for YOUR best interest and 3. Following up.
2007-05-09 23:22:13
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answer #3
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answered by yolandajdukes 2
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#1 - Provide friendly, professional service with the client's needs first. I don't want to try to explain lousy attitude, lack of responsiveness, closing delays and terms of their loan because you aren't taking care of these issues.
#2 - Don't make promises you can't keep. If my clients lose faith in you, they will lose faith in me. That's unacceptable.
#3 - Come to closings on time and prepared. Act enthusiastic about it, even if you are having a crappy day. My clients don't care about anything at that moment than getting the transaction done.
2007-05-10 00:55:31
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answer #4
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answered by godged 7
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Brains is a biggie.
Good support help
Follow up
2007-05-09 23:15:03
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answer #5
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answered by Anonymous
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