I recently purchased a brand new emachines T6534 desktop computer. I just hooked it up and it seems to run fine, except the DVD/CD drive isn't working. I tried a couple of music CDs and a couple of autoload program discs. Nothing happens. I looked at the drive folder and it shows nothing is in the drive when a disc is. The computer says that the drivers are current. Any advise? Thanks.
2007-05-08 03:30:19 · 4 answers · asked by Chase Movie M 1 in Computers & Internet ➔ Hardware ➔ Desktops
install the right drivers
2007-05-08 03:35:44 · answer #1 · answered by Herzasche 2 · 0⤊ 0⤋
That's EMachines for ya. Contact them and they will troubleshoot with you...it's probably a bad drive. EMachines are made from VERY cheap parts (which is why they are so cheap to buy). Since it's brand new and still under warranty, they will send you a new drive that you can install yourself...or you can send it to them (but I wouldn't recommend it since you will have to pay for shipping).
2007-05-08 03:36:16 · answer #2 · answered by Yoi_55 7 · 0⤊ 0⤋
Take it back to the store.
Seriously, take it back to the store!
If you just recently purchased a product that does not work ESPECIALLY an e-Machine take it back.
2007-05-08 03:37:18 · answer #3 · answered by Knowledge 3 · 0⤊ 0⤋
YOU HAVE TO CHANGE LENS IN UR DRIVE
2016-05-18 01:44:36 · answer #4 · answered by ? 3 · 0⤊ 0⤋