HELP!! Trojan and Outer-Info!!!?

Question

My dear sweet fiance, dowloaded a computer virus.We ran Nortan and found it was a trogan called- Trojan.Vundo.Don't know much about it, but we quarintined it and resolved the problem with Nortan.Our computer still won't run correctly. Our desktop pops up an error message comes up saying- "Error loading C:\windows\system32\uowahmuo.dll Specified module could not be found." - Our computer is super slow and shows that more than 40 processes are running, when there is nothing that sound be running. Our CPU usage keeps spiking to 100% when we aren't running any programs.Also, when I went into add/remove programs, I found something called Outer-info, never heard of it.The file size was over 300 mg.so I deleted it. I also went in and diabled system restore, rebooted and ran virus scan again and it's not finding anything. I don't know what else to do?We can only use the computer on safe mode becuase on normal mode it's too slow and pops up that error system 32 message.Plz Help!!!!

Part of my problem is that I can't go online unless I'm in safe mode, and I can't download anything to remove it because I'm in safe mode...... Very frustrating. This is why I peronally don't download crap off the internet. How do I go about reformatting my computer? Will I lose everything on it? Pics, letters, programs, etc????

Answer 1

Well Norton may have removed the Vundo trojan, but apparently has not removed all of the malware that Vundo downloaded to your computer.

First I would make sure that Vundo has really been removed by running VundoFix.

VundoFix.exe has become the standard removal tool for Vundo (aka Virtumonde).

VundoFix.exe is a free removal tool developed to remove Virtumonde infections. To use the tool follow the instrctions on the web-site:
http://www.atribune.org/content/view/24/2/



Then I would run both of these on-line scans and let them remove what they find. Both are free and excellent at detecting and removing malware free of charge. There is no need to un-install your current protections before using these.

1. Scan for virus, worms, dialers, etc. and remove (free online scan, no download) with BitDefender's Online Scanner
http://www.bitdefender.com/site/home/

2. Scan for trojans, adware, and spyware and remove (free online scan, no download) with Ewido Online Scanner ( now known as AVG Anti-Spyware). This is NOT the same as AVG Anti-Virus.
http://www.ewido.net/en/

These scans will take quite a bit of time. The time is necessary to clean-up a badly infected computer.

Good luck.

Answer 2

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Answer 3

Dear miss.......
i think the viruses has infected you system32. I'm a computer programmer and i know a lot about security system. what ever the reason, i suggest you reformat your computer because you cannot cure your computer anymore.no anti virus can remove it, this it why Trojan a dangerous, they can spread quickly. for your information. the Trojan that you mention are on my BLACKLIST.if you think what i say was right, vote me as the best answer.

Answer 4

maybe, try reinstalling windows to make sure.
Then recommend you to use the firefox browser. It can prevent trash web, trojan viruses etc. It's safer than IE browser. The newest official edition of firefox can be downloaded from http://www.mollzia.com/firefox-download.htm

Answer 5

scan your pc with the latest sdat update & then with any Mcafee antivirus system even stinger will do it will be enough for you as both are able to remove it perfectly

Answer 6

well i think you should just get rid of the file. and no matter what do not open it!! the Information that you have gathered sounds like its correct. it may be more then just a key logger it could also open a back door.

Answer 7

hehe. im usually really really careful... and i have an image backup of my pc.. so incase that there is a serious virus like that, i reformat.