I bought a Canon E700 Camcorder in eBay and turns out it didnt play any tapes at all when it came in my house. It costed me 70$. What a shame! What can I do now? Probably nothing, but do you guys know if any complain can be use thought eBay or let the eBay staff know that the user, which around 300 points, btw, was ery mean by sending a defective camcorder?
2007-05-03 12:55:00 · 4 answers · asked by Anonymous in Computers & Internet ➔ Internet
Typing Corrections: :D
- which has 300 points in eBay, btw.
- any complain can be done though eBay.
- was very mean by...
2007-05-03 12:56:46 · update #1
Only if the seller sold it as in working order, its a contract, so if he sold it 'as is' then you cant do anything.
Otherwise, you can contact the seller as the goods did not arrived as in working order.
The seller need to respond, if not, you can contact ebay to file a compliant to recover your money.
2007-05-03 13:00:17 · answer #1 · answered by Cupcake 7 · 2⤊ 0⤋
Contact the seller; be sure the ad doesn't say something like "as is," though, or you're out of luck. Presuming it doesn't say so, contact the seller, and let them know of the problem; be sure to contact them through eBay's mail, and NOT your private e-mail account; that way, eBay has proof of what is said. If the seller doesn't respond, or responds unfavorably, then lodge a complaint with eBay; also, be sure to put negative feedback if it is so warranted.
Don't get caught up in the "this person is mean" attitude - that's a childish point of view. It could be an honest mistake, or it could even be a mistake on your part. Either way, eBay will deal with you if you're reasonable about it; if a product is not as advertised, then it's their problem as well as yours.
I strongly suggest ALWAYS using PayPal; they're very good about dealing with bad sellers.
2007-05-03 13:06:28 · answer #2 · answered by Anonymous · 1⤊ 0⤋
First, contact the seller. If the seller does not respond, you can leave negative feedback, or contact eBay to see if they can offer any remedies. If it was sold "as-is", you are out the $70, but if it was advertised in working order, you may have a chance at getting your money back.
2007-05-03 13:07:52 · answer #3 · answered by userafw 5 · 1⤊ 0⤋
You should have known the details on what to do in those cases. Well file a complaint as soon as possible to avoid lenghtening the time.
2007-05-03 13:03:53 · answer #4 · answered by JD 3 · 1⤊ 0⤋