I have a Dooney & Bourke bag, and I just noticed there's stains on the material. It's on the cloth part, not the leather. How do I get the stains off? Would hot water and soap work?
2007-05-02 20:44:44 · 9 answers · asked by Megan 1 in Beauty & Style ➔ Fashion & Accessories
Take it to the dry cleaners, that's what I do when my designer bags get dirty. If the stains don't come out completely, Donney and Bourke has a register program where they'll replace the damaged bag with one of, or more than the current value of your bag. Did you receive a little form inside the inner pocket of your bag?? If you did and filled it out and mailed it in, you should have no problem replacing it. If you didn't receive or fill out the form then I'm sure you can go to Donney and Bourke's web site and see what other options you may have... Good luck!
2007-05-02 21:02:59 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Diluted washing up liquid with a warm cloth should do it but if the stains are very bad or have been there a while, I'd take it to the dry cleaners to be steamed out.
2007-05-02 20:58:56 · answer #2 · answered by Em 2 · 0⤊ 0⤋
Aw, i'm so happy for you, I love Dooney & Bourke. I got my 1st 1 christmas. I also love Prada, LV, & Coach.
2016-05-19 04:54:12 · answer #3 · answered by Anonymous · 0⤊ 0⤋
First try checking out their website I did this with my coach bag for cleaning tips. If there is nothing there don't use hot water - hot water usually sets stains.
2007-05-02 20:51:26 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Try warm not hot water and blot gently...doing a small part at a time...something else might take out the color...or you could call them at... 1-800-347-5000, 9am - 5pm (EST), Monday through Friday Good Luck
2007-05-02 20:52:01 · answer #5 · answered by Amy 3 · 0⤊ 0⤋
When did you purchase the bag? If it is new, you should be able to take it to a D&B seller to have it cleaned. If not call and ask what to use. Don't just use whatever... you do not want to ruin the bag
2007-05-02 20:49:50 · answer #6 · answered by Anonymous · 1⤊ 0⤋
Here's the company website: http://store.dooney.com/OA_HTML/ibeCZzpHome.jsp?minisite=10020&respid=22372
It has contact information so you can ask them for help/recommendations.
You can also check a few dry cleaners that work w/ leather goods & ask them if they can do the job.
Research before you try to DIY to avoid ruining your bag.
2007-05-02 20:59:05 · answer #7 · answered by Treadstone 7 · 0⤊ 0⤋
try going online at "www.dooney.com" they should have a product specifically for the purse. also, when you are not using the purse buy one of those bags that you can put it in. it's very soft and will protect the purse.
2007-05-02 20:56:54 · answer #8 · answered by ♥Charmed One♥ 7 · 0⤊ 0⤋
i would recomend using something like a tide pen or stain eraser of some kind that you can use in a small area at a time
2007-05-02 20:47:34 · answer #9 · answered by Emotacos 1 · 0⤊ 2⤋