How Can I Remove The Malware: Dialer.Bienvenido ?

Question

My friend said he tried going to my myspace page and his anti-virus didn't let him because my page has the malware: dialer.bienvenido. Is this on my computer OR just on my myspace? How can I get rid of this? Help please.

Answer 1

This is spyware and it takes over your website. Get both Ad-Aware and SpyBot Search & Destroy from download.com. They are free, and either one or both will remove the spyware dialer.bienvenido.

After downloading & installing spybot, immunize the computer against over 17,000 known threats, then run a full bot check and remove everything it finds using Fix Selected Problems. Then run a full system scan in Ad-Aware and remove everything it finds. Thereafter, keep them both updated and run ad-aware daily, spybot weekly. You'll keep this kind of stuff off your computer.
http://www.download.com/

Answer 2

2

Answer 3

Download and update ewido. Do not run:

http://www.ewido.net/en/download/


AVG Anti-Rootkit

http://www.grisoft.com/doc/download-free-anti-rootkit/us/crp/0


Download AdAware SE and update. Do the setup. Do not run:

http://www.filehippo.com/download_ad-aware/



TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH YOUR PROGRAM(S).



When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode.

RESET HIDDEN FILES AND FOLDERS.

The RESTORE POINTS may be infected with the Malware and cannot be used. Delete the old one(s) and make a new one.

CLEAR OLD RESTORE POINT(S). HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.

Answer 4

Download the free A2Squared Malware from Austria. This software specializes, in rogue dialers, spyware, malware, keyloggers, trace spyware and trace cookes.

http://www.emsisoft.com

Will remove the dialers. Something you really need to make sure is removed as your will be held liable for a hugh telephone bill if you don't get it out of your pc.

Minddoctor, France

Answer 5

Consider this an excellent time to recognize that
your operating system is defective. I recommend replacing
it with one of:

http://fedora.redhat.com
http://www.opensuse.org
http://www.debian.org
http://www.ubuntu.org
http://www.slackware.org
http://www.freebsd.org
http://www.opensolaris.org

Any of these will be more reliable, less susceptible to
viri, uses your hardware more efficiently, and they're
all free.