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I keep getting a callback every couple months to this one house always because either the modem has issues or the router, I replaced the modem and the wifi router with new ones.

This time it was the router, the thing is you cant connect to the router from a wired desktop, but if you bring it to the pc with a short patch cable it connects fine. It really isnt that far away, what could cause it to literally not be able to connect to admin pages on a dsl/modem or router or literaly be crawling when it does? This house is pretty dang wired up with automation / computer controls. Currently the Belkin N1 Router likes to have the modem light blink orange as soon as you plug the modem in, in the wiring station. at the desktop it connects to the modem fine and its i can see the net.

Wifi works fine once setup but my issue is the wiring.

2007-05-01 14:18:19 · 5 answers · asked by Kwikiewit 2 in Computers & Internet Computer Networking

Yeah the cabling is Cat 5 i know for a fact, and the house is only 2 years old. They have a computerized dimmers setup throughout the entire house on all switch plates.

From what ive been told they have had many major issues with the wiring that that networking/ a/v guys did, and they had to pay back the balance of what it cost to correct it which was around $40k from what the homeowner told me. I'm meeting with the new tech Friday to see if we can test the lines.

The router isn't in the small patch box, its up high in the pantry which is centralized in the middle of the house.

2007-05-01 17:06:28 · update #1

5 answers

Definitely a cabling problem. Get a good cabling certification tester such as those from FLUKE. They can test throughput up to the nearest 5cm and they have a screen that shows you how far along the cable you're testing, the fault lies. Since those testers do cost money, try getting a certified network cabler to test the cables for you and to replace it for the customer if need be.

2007-05-01 20:01:15 · answer #1 · answered by VinceY 4 · 1 0

Definitely sounds like a cabling problem.
Have you tested the cabling? And is it Cat5 cabling, not Cat3?
If the cabling was done before or around the time 100Mbit came around, it's possible that Cat3 cabling was used, or the cables weren't terminated properly. It was relatively common to split one cable for two 10Base-T connections to save running another cable to the same location as ethernet only uses two pair, and the crosstalk normally did not cause an issue. This cannot be done with 100Base-T.

If the house was wired by someone that had little to no knowledge of networking (if cabling was done during construction it was most likely done by an electrician, many of which have no clue about data cabling; it's just another wire to them), it's quite possible that the cables are running along with AC lines which will cause interference, especially if next to a line run off a dimmer switch.

My suggestion is to put a certification tester on the cables.

2007-05-01 22:08:10 · answer #2 · answered by tj 6 · 0 0

Two potential issues.
First, it could be a botched cabling job. Anything from some idiot splicing a CAT5 cable, running it over a flourescent light or alongside a power line... My first guess would be this. A good cable tester would help.
Second, it could be that there is just too much interference along the cable line, even if it was installed correctly. If the house is that heavily wired, it could be pumping out so much interference along the cable that it just won't fly (though, if it's that bad, it would probably play holy heck with your wifi signal as well). Cat6 is more resistant to interference if you run it at 10/100, or you may need to actually shield the cable.

2007-05-02 15:49:59 · answer #3 · answered by antirion 5 · 0 0

I hope you do not have the router in the patch cabinet, or anywhere near it. The box will absorb or screen the signal, even putting it in an ordinary cupboard severely weakens the signal. An option is to have a range extender somewhere else in a better location. This needs no network cabling, just power. Also if any of the control or alarm equipment uses radio frequencies, most of these use the same base band as the pc wireless. Try different channels.

2007-05-01 21:34:52 · answer #4 · answered by Anonymous · 1 0

Well I have found that a good cable test unit is essential. I would test every line to see if it has been cut, shorted, or otherwise damaged. I had a really nice house that had cat5 run into every room (all 5000 sq foot and jacks were every where) In four lines there were splices!!!! The guy who wired it was the electrician and Cat5 was just wire to him.

2007-05-01 22:07:53 · answer #5 · answered by Tracy L 7 · 0 0

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