Hi. recently my laptop crashed and ever since then windows will not start up and my dvd drive decided to stop working. when i boot up it will get to the windows loading screen and then suddenly a blue screen will come up( it disapears to fast to read anything of it though) and my laptop will restart and always do the same. when i try to boot in safe mode it will get up to a file called mup.sys and then restart. The weird thing is that when i take the same HD and put it in another laptop it will work perfectly. i have tried putting a working other HD on my laptop but still wont work. could the dvd be causing this? if not what is the problem. any help anyone?
2007-05-01
08:50:42
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8 answers
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asked by
Anonymous
in
Computers & Internet
➔ Hardware
➔ Laptops & Notebooks
ok,well the hd is working for sure. i tried rebooting without the dvd but still nothing. same problem,blue screen and restarts. i have 2 512mb ram cards on and have tried rebooting with just one in at a time(of course i tried both) but still nothing. any other suggestions?
2007-05-01
10:14:36 ·
update #1