English Deutsch Français Italiano Español Português 繁體中文 Bahasa Indonesia Tiếng Việt ภาษาไทย
All categories
0

Hi. recently my laptop crashed and ever since then windows will not start up and my dvd drive decided to stop working. when i boot up it will get to the windows loading screen and then suddenly a blue screen will come up( it disapears to fast to read anything of it though) and my laptop will restart and always do the same. when i try to boot in safe mode it will get up to a file called mup.sys and then restart. The weird thing is that when i take the same HD and put it in another laptop it will work perfectly. i have tried putting a working other HD on my laptop but still wont work. could the dvd be causing this? if not what is the problem. any help anyone?

2007-05-01 08:50:42 · 8 answers · asked by Anonymous in Computers & Internet Hardware Laptops & Notebooks

ok,well the hd is working for sure. i tried rebooting without the dvd but still nothing. same problem,blue screen and restarts. i have 2 512mb ram cards on and have tried rebooting with just one in at a time(of course i tried both) but still nothing. any other suggestions?

2007-05-01 10:14:36 · update #1

8 answers

hi my friend!!! this a clue!!
why blue screen??
1. b'se of RAM
2. b'se of windows corruption
3. b'se of HDD (bad sector) "scan your hdd in other computer"
4. b'se of virus "win corruption"
5. b'se of CPU (too heating) "will restart"
this is the basic possible thing that can make your system or laptop unstable!! very difficult to say which one but normally 50-60% is RAM and 30% windows and etc!!

too get perfect answer is, you need to use same model of laptop to check the hardware!! or just send to pro computer technician!!!

2007-05-04 04:55:12 · answer #1 · answered by rssays 5 · 0 0

It has nothing to do with your hard drive and you are not in any danger of hard drive failure. The are two specific things you should check. First, you should make sure you have enough free space and a large enough empty space for your virtual memory. This can also cause blue screens during the startup. This is because the computer is loading a lot of data into RAM and if your registry is corrupted or lack of free space. It will overflow into virtual memory, if that volume size is insignificant you will freeze or blue screen.

Secondly, you could need to update the drivers. But it dosent seem that way since you tried the HD in another computer.

The crash could be also caused by corruption in your registry. Do a scan if you pull up more than 20 errors then you know your cause.

Hope this helps
http://www.delete-computer-history.com/fix-computer-freezes.html

2007-05-01 16:05:59 · answer #2 · answered by Anonymous · 0 0

Start up your laptop and hit F8 (in the top row of your keyboard) repeatedly (don't keep it pressed, hit it, release and hit again repeatedly).

You'll be presented with a screen with a whole lot of options.

The only signficant one is "Last known working configuration" (or words to that effect).

Select that (using the arrow keys on your keyboard), hit Enter and you're done.

All the best.

2007-05-08 07:47:49 · answer #3 · answered by rhapword 6 · 0 0

Usually that is a hard drive failure and you may need another one. You can slave your old one and get your important data off of it. Remove the dvd drive first to see if that is the problem. Dont get a new hard drive until the last resort.

RJ

2007-05-01 08:59:59 · answer #4 · answered by Anonymous · 0 0

if it works in other laptop means ur hdd is ok wat is not ok and is causing the failures is the conflicts

u must have accidentally modified(added or deleted ) a critical driver for the laptop so it now make conflits, try making a 1.backup and format and reinstall everything

or just bring ur friend hdd and try it to see if there is any hardware problem in ur laptop

2007-05-01 09:04:06 · answer #5 · answered by Nightprince 2 · 0 0

have you tried using the option
go to last known good configuration via F8 on boot?
or you may have bad memory

2007-05-01 08:55:34 · answer #6 · answered by math guy 2 · 0 0

have you tried pulling the dvd and rebooting?

2007-05-01 08:54:10 · answer #7 · answered by Anonymous · 0 0

it sounds like you are missing some hardware ... make sure that everything is in place

2007-05-01 08:55:14 · answer #8 · answered by drumerboy2014 1 · 0 0

fedest.com, questions and answers