2007-04-30 07:09:23 · 3 answers · asked by Anonymous in Business & Finance ➔ Careers & Employment
When I used to run a 24x5 call center I had someone from HR coming in an hour before their shifts ended once a week. That seemed to be sufficient, but we only had half a dozen folks on the night shift.
If they had larger concerns I authorized overtime for them to talk to HR. It's certainly cheaper than keeping an HR person on staff to handle one question a week.
2007-04-30 07:51:13 · answer #1 · answered by bigsave2 3 · 0⤊ 0⤋
I can see the need for it. Since a call center will handle calls from all sorts of time zones, and have 24 hour operation, yes, the HR department will have to work nights to cover the night employees problems, or problems with the night employees.
2007-04-30 07:36:14 · answer #2 · answered by Fordman 7 · 0⤊ 0⤋
depends on how many are staffed in that position... if only one they may be there one night a week or there at the end of your shift....
2007-04-30 07:44:54 · answer #3 · answered by De 5 · 0⤊ 0⤋