I'm doing interviews and an employee feels that she has lots of knowledge in her position. Actually I don't think she does. She also feels that she does a lot of work. She moves a lot of work, but it's normally incorrect or sent to another staff to process.
2007-04-29 14:35:35 · 4 answers · asked by abm 1 in Business & Finance ➔ Careers & Employment
An employee who is doing work that is incorrect or needs to be serviced by another employee should be informed in writing that her work performance is not up to standard, and it is not acceptable.
You will need to state in the memo clearly what the standards are for the position, and indicate that you expect her performance to improve within a certain amount of time, or further action will be required.
"Further action" is up to you ... it could be anything from requiring her to take a retraining course or program to the start of termination procedures.
2007-04-29 14:44:19 · answer #1 · answered by Piggiepants 7 · 0⤊ 0⤋
You could create an assessment tool for all the staff asking specifics about the job. It could then be used for constructive criticism by showing the worker where she is lacking in knowledge without necessariy degrading her in front of the rest of the other employees. It could be part of the evaluation process.
2007-04-29 21:44:47 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Why not just be straight with her, sit her down for a meeting and tell her what's up. People can't fix what they don't think is broken. Try to be gentle and point out what she does right as well. Be sure what you think is fact and not just your opinion.
2007-04-29 21:48:27 · answer #3 · answered by ? 3 · 1⤊ 0⤋
Performance review time? (Hope she has a clearly written job description, boss)
2007-04-29 21:39:29 · answer #4 · answered by smiling_freds_biz_info 6 · 0⤊ 0⤋