2007-04-29 00:21:08 · 6 answers · asked by carlgarter 1 in Computers & Internet ➔ Hardware ➔ Printers
Have you followed the fitting instructions carefully? Removed all the plastic tear-offs? Try cleaning the contacts carefully. Does the printer take more than one cartridge, is it in the right slot?
2007-04-29 02:11:33 · answer #1 · answered by The original Peter G 7 · 0⤊ 0⤋
if you refilled your cartridge rather than replaced it with one of the expensive originals, it might give you that message. here's a stock answer from one of the printer companies:
"Welcome to Lexmark's e-mail support service. I appreciate the opportuni=
ty
to assist you, and I believe my suggestions here will provide you a
satisfactory solution.
Lexmark International does not recommend the use of third party inks or=
inkjet cartridge refill kits. Genuine Lexmark inks and cartridges are
perfectly matched to the printing system. Using genuine Lexmark ink and=
cartridges ensures that every document produced is of the highest possi=
ble
print quality, providing long-term dependable service from your Lexmark=
printer.
Lexmark cannot assure the excellent print quality and reliability of it=
s
inkjet cartridges after a cartridge has been refilled. Using incompatib=
le
inks in an attempt to extend the life of a genuine Lexmark cartridge be=
yond
its recommended usage can cause failures in several different areas of =
the
printer. Inkjet cartridges and printer failures caused by refilling or =
a
third party ink are not covered by your Lexmark Printer Warranty, Exten=
ded
Warranty or Service Agreement."
2007-04-30 08:14:12 · answer #2 · answered by Joseph N 2 · 0⤊ 0⤋
If it's the cartridge it came with and you have checking it is inserted in correct slot, and fully seated, call the manufacturer support line for help.
Could be a faulty cart, or a faulty printer.
NO NOT attempt to do any fix yourself, if manuf are unhelpful, grab your receipt and box and take it back to whence it came. Seller will try to apss you off to manufacturer, but (certainly under UK law) The Seller is the person with whom you have contract, therefore they need to assist you to resolve.
2007-05-02 18:38:05 · answer #3 · answered by Anonymous · 0⤊ 0⤋
try updating the drivers for your printer
2007-04-29 00:23:39 · answer #4 · answered by Pyria 6 · 0⤊ 1⤋
contact customer support at your printers company......
2007-04-29 00:28:17 · answer #5 · answered by MC 7 · 0⤊ 0⤋
have you removed the plastic strip or followed all the instructions for installing it?
2007-04-29 00:29:45 · answer #6 · answered by Andy Trish 2 · 0⤊ 0⤋