Please Help! I cannot cancel a print job from the printer queue?

Question

This is a computer at work, where we have a program on server that we use to print our transaction receipts and what not. Yesturday we were printing a word Doc from the server and it stoped in the middle of the print. I ejected the paper, But the Document is Still in the printer Queue.

I have right clicked and selceted cancel sever times.. i have closed and reopened the server I have restarted the comptuter, turned off and turnd the printer On unplugged and re pluged the printer with no results. Now i Can print to the same printer when i am not On ther server, that printer queue is empty. But the printer queue visable on the server still has the Document.. it says it is deleting but it does not go away.

Can some one please help?

The printer was turned off for about 15mins

And i don't know How to reboot the printer server..

Please advise

Problem Solved .. Found an answer from some one elses Questio .. Just in case anyone needs to know the answer ...

open a command prompt (start, run then type cmd)

once you have a window open, type:
net stop "print spooler"
then
net start "print spooler"

keep the quotes.

The answer above is credited toJeffrey F answer is at the following address

http://answers.yahoo.com/question/index;_ylt=AoU0KwhU5_mjDMliFewTNOkjzKIX?qid=20070414160409AAm0mqU

Answer 1

Turn the printer off for a few minutes before turning it back on. Usually a fast turn on and off does not clear the queue.

Answer 2

Is the machine a windows based server, and do you have the security rights to administrate the print services?

Answer 3

Reboot the print server.

Answer 4

go to pending document and right click on the document listed there and then click end printing , or delete document. Hope this helps