What is your biggest pet peev about customers? AND this is one of mine and maybe if there are Canadians out here they can answer me---Why do Canadians tip so s.hitty? It is not my service because everytime there are Canadians in the restaurant where I work the server gets stiffed..Is there no such thing as gratuity in Canada? Whats the story?
My biggest pet peev as a server would be someone complaining about their meal AFTER they ate all of it or most of it..lol..we can't do nothing about it once its gone people!!!
2007-04-26 13:32:47 · 12 answers · asked by LOONEY LADY 5 in Dining Out ➔ Other - Dining Out
i love all your answers so far..all pet peeves of mine too..love them!!!..
2007-04-26 16:14:10 · update #1
jasmine..excellent input..we must wait on the same morons!!!,,lol..i think unless some one comes up with some tremendous book of gr8 answers i think i will vote u best answer..but i will wait it out..these are hilarious answers..we all love being a server but we all hate the same proto-types and yes there are a lot of you if you crazy customers are reading these
2007-04-27 06:05:04 · update #2
i thought of another one!!!
its a busy friday or saturday night or just any old time and people come in and say "were in a hurry!!!" i tell them that the food takes the same amount of time to cook no matter how long you are here for. if you are in a hurry go to mcdonalds!!! why are we so ignorant!!..or these cheap as$ people who come in as a group and want separate checks because they are too cheap or even the 2 little old ladies who order the same exact thing and want 2 separate checks and dont tell you until the end of the meal and where i work you can't split them after the order is entered...BAHHH
2007-04-27 15:18:38 · update #3
ok..now im stuck between colleen, tenkana and jasmine,,,what to do...yikes,,i have 48 hours..the 3 of u should add (edit your answers and add something more to it so i have my final decision..all your answers are great and i do not want to let this go undecided...you are all wonderful and if we all worked together i think we would have a blast!!!..good luck the 3 of u
2007-04-28 17:15:24 · update #4
1- It's not always my fault your food wasn't cooked correctly! Don't get mad at me, especially when I took it back to the kitchen and got chewed out by the cooks for it.
2- Don't tell me you're ready to order then continue looking, I have other tables!
3- Tell me what you want when I ask, don't stop me while I'm helping someone else to say you need this. Then when I bring it say you need that. Then when I bring it you need those too! ALL AT ONCE PEOPLE! Look around your table decide what you need and tell me all at once. Or better, tell me at the beginning that you like ranch on your rice and butter on your tortillas, I'll bring it with your meal!
4- Don't tell me I did great while you're complaining to my manager and didn't leave me a tip, that makes you a liar. And makes you look stupid. Now my manager doesn't believe you... good going!
5- Always leave a tip. I only make 2.13 an hour. Would you like to work for an average of 4.50 an hour because someone else didn't feel like paying you for the work you did. I know I'm slow, but I am trying, what do you think I'm RUNNING (yes running not walking briskly, running) for? My health?! NO it was for you! and your bratty children!
6- Don't let your kids make a mess then leave it. Would you do that at someone else's house? Don't let them run around either! Especially your 2 1/2 toddler! UGH! How do you know a pedophile isn't sitting near the door?! You idiot!
7- It's an informal dining setting, don't get offended when I sit down at your table to take your order, etc. after you've been joking with me the whole time... I don't work for you, I want to be your friend! GOSH!
8- The food thing... If you're going to complain, tell me at the beginning of your meal, not the end. I don't think you should get a discount just because you kept forgetting to tell me, it must not have been that bad. AND DON'T tell my manager that I didn't check on you, how do you know I haven't had a rough day? Now it's gotta be topped off with a helping of **** chewing so you could get $5 off?! Not nice.
9- 10% for bad service... 15% for just good service... 20% for excellent service. Nuff said!
10- Look at your ticket. Does it say gratuity? Then it's not included. Does it say pay your server? Then pay me. Does it have a wierd abreviation? Then ask me what it is! ARG!
These are just the ones I can think of right now, but there are definately more.
2007-04-27 00:55:33 · answer #1 · answered by Mrs. Moran 4 · 2⤊ 0⤋
They are all good so far. But my biggest peeve was people who don't read the f'ing menu. Obviously educated people would order a steak, not knowing how they wanted it done. (I put that in the menu), then after having to explain it like they were a 4 year old, I ask what side they want with it. "Oh, what do you have??" (It's on every page of the menu to stop these questions). "Could I get horseradish with that?" (Yes, it's at the top of the entree page) "Does it cost more?" (Yes, if you could read it clearly says $.50.) "I'd like a small green salad with no cheese and ranch dressing." (Uh, that's why every page says there's a salad bar included, make your own.)
I felt like I was babysitting kids and these people were grown adults!!!
Somebody at dinner once wanted jelly for some reason. I had to explain I didn't have any, we don't serve breakfast, there's no reason to have any on hand. They got offended!
Oh my God, the horror stories go on and on and on. I'm glad I retired.
2007-04-27 12:25:27 · answer #2 · answered by chefgrille 7 · 1⤊ 0⤋
I used to run a pub and the following complaints are just a few of the many ridiculous ones I had:
1) The Ribs had very little meat on them.(I dont think they really understood the concept of ribs)
2) The roast chicken had bones in it.(My personal favorite)
3) The T-Bone steak was not a "real" T bone steak (My husband actually got pushed over a table by a customer over this one!)
4) The breaded plaice had no flesh in it (Turned out that the dear little old lady had turned the fish over, and was attempting to cut through the skin side)
5) There was too much juice coming out of the meat on the mixed grill
6) The lamb shank was too big
I also gave a couple free drinks once, which consisted of two different whiskeys and two different mixers, i gave them their drinks, and they came to me for more, after they poured the mixers into the wrong whiskey by accident.
2007-04-28 16:30:25 · answer #3 · answered by Anonymous · 1⤊ 0⤋
I have so many pet peevs.People saying they are in a hurry on a busy fri/sat is awful! "We're trying to make a movie...." The response I wish I could give "Oh well, I can not make your food go faster!" Go eat at mcdonalds is right!
I do not want you waving me down, yelling to me as I am at another table, or snapping your fingers. I see you. I'm busy- you are not my only customers. As you have eyes, you see me at at least 3 tables. You can wait!
I hate when people don't listen. We have fresh fish menus that we need to point out. At every table I pick it up, and show and explain, and get the question "do you have haddock?" Uh, yes I just showed you where, can't you hear! Also, like people not believing you about things. I list the 9 salad dressings we have and hear, "Oh, you don't have...." Well, "Duh! what do you think I'm hiding them from you?!"
We get awful tippers all the time. I believe that some cultures just do not know how to tip!
How I do love the people too that complain about their food after they eat it. One lady at my restaurant had it down. She'd order fish, a half portion eat it all or almost all of it, complain it was bad, and we'd make her another, and sometimes buy her meal!!! One of her complaints- This smells fishy. I want to know what the hell it is supposed to smell like!
At RL where I work, we have cheddar bay BISCUITS! Not muffins, not crab cakes, not fluffy little whatever they call them. Biscuits!
Ahhh. It's nice to vent!!! My list could go on and on......
2007-04-28 09:00:15 · answer #4 · answered by Colleen Cook 3 · 1⤊ 0⤋
I've worked in several food service areas and my current in a subway.
And i hate it when people 1 - order a hot sub, take it home then call like 1/2 hour later saying when they got home it was cold. - well if it half hour later and you only just got home to discover this then -dur! its not super food its not going to stay hot for ever. or 2- they want a hot sub but microwaved not toasted then complain that our bread is chewy! - yeah well thats what happens when you microwave bread and let it cool down, it turns chewy.... or 3. they call hours after the time they said they got the food and complain, generally just to get free food. now i know some of us in the industry even do these thing and thats ok when were on the other side, but when were taking the calls or rejected food thats another story.... ha ha
2007-04-27 04:27:55 · answer #5 · answered by Adelaides_Angel 2 · 0⤊ 0⤋
When you suspect a customer is not worth your effort, don't go out of your way. Make them realize they need you and sometimes you will squeeze an extra couple bucks out of the morons but I always try to rush those people in and out of my table so I can make up for it on the next guest. As far as those "canadians" that's the way they are, they want to complain and get something for nothing. They will have you running back and forth as long as you let them. I assume we're talking about the canadians from the ghetto.
2007-04-27 16:02:43 · answer #6 · answered by Anonymous · 1⤊ 0⤋
Alright down the list:
1) I hate adults who can't control their children. This includes letting them run wild through the restaurant, letting the kid empty out the salt/pepper/sugar packets and spilling them on the ground, or letting the kid draw on the table. Also, please don't leave your kid in the restaurant when he's screaming his/her lungs out; everyone in the restaurant will appreciate you taking the time to leave until he/she settles down.
2)Same thing Jasmine said: I cannot cook your food faster ESPECIALLY if you want it well done. If you're in a rush, go to some place that flash-fries everything.
3)When I'm talking to you, get off your phone. I don't stop taking your order when my phone vibrates in my pocket. I also don't let it ring for days playing "Hollaback Girl" as loud as it will go.
4)Please and thank you go a LONG way.
5) if you see I'm busy with another table, DON"T INTERRUPT ME! And, especially, if you snap your fingers at me when I'm talking to someone I will walk right into the kitchen and do everything I can to take longer to get out to you. I'm your server not your SERVANT.
6) If I'm taking care of you, take care of me. I work way to hard to get stiffed by a bunch of teenage punks, and if you're an adult and you stiff me, pray you don't get me as your server again. Honestly, I'm not expecting %20 all the time, but at least %10. I've never done that s.hitty of a job except for when I first started working.
7)I did not make your food. Please do not blame me that your steak came out medium and you wanted it medium rare. I will fix it, just ask. And...
8)If something's wrong, don't just sit there and seethe. Tell me so I can fix it. I don't think to myself "hey I wanna make his day miserable" I want you to come back, I want you to tip me well, and I really actually want you to have a nice day.
9)My jokes aren't really funny, and most of the time, yours aren't either. Lets meet half way and humor each other a bit, especially since I am obligated to.
10) If you come in a minute before we close, even though I may not condone it (but you probably deserve it) chances are there will be spit in your food. Our hours are posted outside and if you see us stacking chairs, just understand that we're done for the day. I don't go to your place of work and as for you to do something 1 minute before you're off the clock.
There's tons more, but I think those ten sum up the majority of the problems I have serving tables.
2007-04-28 16:19:27 · answer #7 · answered by tenkana24 2 · 1⤊ 0⤋
Yes you are right,Canadians usually don't tip. My biggest pet peev is when the customer says they are ready and when you are ready to take their order they have you waiting because,actually they do not know what they want.
2007-04-26 20:41:47 · answer #8 · answered by reneevaldosta 2 · 1⤊ 0⤋
When people shake their coffee cup at you, even though you have been attentive. Like it is just their normal way of dealing with waitstaff. That and senior citizens' tour buses. Sheesh. Or when people ask for "light ice." I feel like telling them that all of our ice weighs the same. Or when people want 1/2 diet soda, 1/2 regular.
2007-04-26 22:58:21 · answer #9 · answered by mellowedee2001 2 · 1⤊ 0⤋
my pet peeve is when people point to what they want on the menu. Hello! I work here.. I know what it is.
Or... when people say how awful the food and the service was last time they were in.. hello! why did you come back?!?
2007-04-26 21:19:25 · answer #10 · answered by anonymous 2 · 1⤊ 0⤋