I think he's reading it in preview in Outlook, but I’m not getting confirmation until weeks later. It’s very frustrating because I often ask him to provide me with data the next day, but I do not see that he reads my messages. Any advise? I have already spoken to him about opening emails once before. Should I start documenting this for disciplinary action? Or am I being petty.
2007-04-25 13:42:45 · 7 answers · asked by Anonymous in Business & Finance ➔ Careers & Employment
This will soon reflect on you. Ascertiveness problem here, take a class on ascertiveness. Calling attention to productivity is going to be your new agenda. Quarterly write ups could definitely be on my mind.
2007-04-25 13:51:06 · answer #1 · answered by kim 7 · 0⤊ 0⤋
No, you are not being petty, obviously his lack of performing his job is impacting yours, if you haven't already, put read receipt on your Outlook messages, that way you know when he has opened it, unless he does use preview. It is obviously not professional to need someone to call you and say "Did you get my email" each time. At the end of your email, ask for an immediate response detailing his course of action. If you can get a read receipt, you will have proof that he has read it and is just not acting on it. I had to do this at work. I would document for action, make a folder to save what you send and what you receive from him. Try sending the body of your email from maybe Microsoft Word in an attachment, maybe he will feel he has to open the email in order to view the attachment and you will have your receipt. If it is large project, try CCing someone else on the project or your boss if he/she is aware of the problem and he will feel compelled to act on it if he sees that more than just him has that same email.
Hope it helps.
2007-04-25 13:53:36 · answer #2 · answered by betterthanhers 3 · 0⤊ 0⤋
To me, you are not being petty. This is the trouble with to-days world of business. No "live" person wants to talk to you and the companies don't want them to talk to you either, when you call an 800 number you end up out of the country. I spent almost 11 months trying to do a refinance on my house to get a conventional mortgage on my house, I found a bank that would work with me but every time you called they were away from the desk or busy with someone else. They never check the voice mail or email, they just don't care, normally these are people that I would not bother with but they were giving me a good mortgage rate. I would keep a very precise log for a month and then take it from there. Just don't mention it to anyone.
2007-04-25 13:56:54 · answer #3 · answered by John P 6 · 0⤊ 0⤋
If it's necessary or beneficial to the position and you are the manager you certainly have a valid reason to enforce it. I understand it sounds petty but on the flip side, it's easy enough for the employee to comply with. Highlight the situation to the employee again without complaining but rather emphasizing the importance of why this helps you with YOUR job and everything you need to keep things running smoothly. If you can't find reason to justify this then maybe you are being petty. If you can, enforce the rule or take further action.
2007-04-25 13:52:57 · answer #4 · answered by CSUflyer 3 · 0⤊ 0⤋
He (and you) may be on email overload. Have you made it clear that email communication is considered an appropriate and important part of your company's communication system? He obviously thinks he's been "empowered' to choose when and if to act on emails. Time for a Rethink!
Too many companies use emails for everything. If you want your employees to use email for the important stuff, hold them to that. And keep away from "party details", "birthday cheers", and other small things. Email is one resource, it shouldn't be the only one.
Good luck and remember to be consistent and fair to everyone.
2007-04-25 14:17:41 · answer #5 · answered by Anonymous · 0⤊ 0⤋
A big yellow sticky note applied very firmly to the forehead reminding him to check his email properly might help.
2007-04-25 13:52:19 · answer #6 · answered by Anonymous · 0⤊ 0⤋
first start out by copying yourself on the first email and then
copy his and your boss...hopefully its the same person...dont blind copy just copy...this is the best way to deal with co-workers and clients that are combative and unreliable...and you have to give time for people to read your requests as well...
2007-04-25 14:00:21 · answer #7 · answered by Anonymous · 0⤊ 0⤋