I have a hosting account with www.spiderhosts.net that l setup over 3 years ago when they were good. I recently decided to move my domain and site away from them to another hosting company. I have tried to contact them on several occasions using all methods l could find on their site without any success.
How can l get through to them in order to move my site away from their services?
2007-04-25 10:24:25 · 2 answers · asked by Anonymous in Computers & Internet ➔ Internet
Is the domain *name* registered with another company? If so, then start there. Set up the new host (rent space, ftp files, and of course get ip address) then address domain name pointers to new host!
Then, I would think, it would be a matter of, stop paying! I had a similar hassle. I first called, carefully got a "tracking number" or whatever the phone helper called it, then went to the effort to send an email *and* a certified/return receipt letter (identical text) confirming account cancellation AND citing the "tracking number". Then I called my credit card company and notified them to reject any further charges from that company. Go to extremes!
The ultimate lesson here (as I all-too-late learned at www.webhostingtalk.com) is, never use the same company for domain name registration and for hosting. You may want the flexibility of changing one before you change the other!
2007-04-25 10:46:40 · answer #1 · answered by fjpoblam 7 · 0⤊ 0⤋
if you want to transfer your domain and hosting then you can do it because it is very easy. more information about domain you can find at http://www.urlstate.com/
2007-04-26 01:07:48 · answer #2 · answered by Anonymous · 0⤊ 0⤋