A new employee is replacing an employee who left lets say old_employee@companyx.com , The mail system is Exchange Server, what is the best practice to allow the new employee access to the old_Employee account..
1. Simply rename the old account
2. Create a new_employee@companyx.com account and forward all the emails ..(but what about the past emails)
Basically the employ an operations assistant ,needs access to the person who left emails, we're just looking for the best way.. Remeber this is Exhange Server/Outlook
2007-04-25 07:59:14 · 4 answers · asked by acb29 4 in Computers & Internet ➔ Computer Networking
The way I would do is to export the old users emails to a PST, create the new user profile/Exchange account, sign on and create the mailbox, then import the PST from the old user, its cleaner to start fresh for the new user.
And forward all 'old users' emails to the new one.
2007-04-25 08:03:45 · answer #1 · answered by Cupcake 7 · 3⤊ 0⤋
I would export the old employees emails as a .pst file then create the new employees account. At this point he has the option of reimporting the old employees emails or better yet just letting them stay in the .pst file as a searchable archive.
2007-04-25 15:08:05 · answer #2 · answered by ewtaylor2001 5 · 1⤊ 0⤋
I agree with the guys here, just export his information as a .pst then forward all emails to that new employee or give that new employee an alternate email address which is the old empoyees email address that way you can clear up that old user off of your domain.
2007-04-25 15:18:49 · answer #3 · answered by 7S282 4 · 0⤊ 0⤋
All you have to do is go to the mail server, login and get the e-mails from that account.
I am pretty sure you can get the files to another account by cutting and pasting the outlook file from the old account to the new one.
Good Luck!
2007-04-25 15:05:02 · answer #4 · answered by truthseeker 3 · 0⤊ 2⤋