Loosing DSL connection when phone rings?

Question

I have had Bellsouth DSL for 2 years now with no problems but now every time the phone rings or you try to make a call while online, the broadband link light flashes & I get knocked off line. Only one of my computers does this (the one w/ the main box connected to it - the others are another desktop & a laptop both w/ wireless connections and they work fine) I have had the same phones I have always had so I didnt think that was the problem & I replaced all my filters w/ new ones...still no luck. Customer Service was no help what so ever; so for now I have been just taking the phone off the hook to get online but that causes me to miss calls. Any suggestions?...Please - It's driving me nuts!

Answer 1

Make sure you have splitters on every phone connection that seperate the data(2) and voice(2). If one of your phones doesn't have it, a call will ring through using both, and terminate the connection.

Answer 2

If you are using a cordless phone there may be a conflict with your wifi or a neighbours wifi connection may be interfering with yours. If you have a cordless phone try changing the channel, if not change the Chanel on the router, try moving the antennae, or the router itself.

Answer 3

I had this same problem. No one cares at the phone company.
Solution?
I went to cable.
Happy now.

Answer 4

Call your isp they are better equipped to answer this question than anyone here. Make them come out to your house. Or tell them you will cancel.

RJ

Answer 5

if you are not under contract change companies if its a term agreement wait untill its over and switch

Answer 6

DSL is dealing with phonelines moron.