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22 answers

HSBC in Hong Kong is fantastic. Unfortunately, they purchased the plodding old Midland Bank in the UK. Even by the standards of our sleepy, non-customer-orientated banks the Midland took the biscuit. I wonder if HSBC did ANY research at all?!

Anyway, in short I reckon that all of our banks are rapacious, money-grabbing, cynical businesses - incredibly hard-nosed and hard-edged when it comes to dealing with the small guys, although unbelievably willing to drop half a billion quid here and there when it comes to dodgy dictators in other parts of the world.

The building societies are a better bet and I have always found Nationwide to be pretty good.

So, in short, I would recommend the switch (and I don't have shares in them).


Hope this helps


Perspy

2007-04-23 10:27:51 · answer #1 · answered by Perspykashus 3 · 0 0

I've been with Nationwide since they were the Co-op, (I think they were so that's showing my age) without any problems. At least, unlike HSBC, you can ring your Nationwide branch directly.

However, recently Nationwide charged someone I know rip off fees of £95 for going a bit overdrawn, for a week or so. The bottom line is that all banks are only concerned about their bottom line, despite their friendly glossy commercials, none of them are your friends.

2007-04-23 18:46:21 · answer #2 · answered by Cavok 2 · 0 0

If this is for automobile insurance, I would say definitely not Nationwide. I would suggest State Farm. Not AllState either. Why I say this is because, what a lot of customers do not know, is some of these insurance companies use cheaper parts when fixing your car if you have a wreck. The insurance may be a tad cheaper but you get poorer service, as well. Just a thought.

2007-04-23 17:25:38 · answer #3 · answered by kygirl 2 · 0 0

Nationwide ain't on your side. Like a bad neighbor State Farm ain't there. Wamu... only for fools. You aren't in good hands with Allstate, and why do you think Capital One is called Cap One. CAPONE. Every single insurance company will take your money, but their are some who don't take as much as others.
I would offer AIG, because at the very least they are the best even though they don't always have the strength to be there.

2007-04-23 17:28:10 · answer #4 · answered by Matthew S 2 · 0 0

Unfortunately ALL banks have terrible customer service. They are nearly as bad as doctors' surgeries. They clearly consider customers a nuisance, but we are to blame for letting them.

You will be surprised to learn that in the HSBC annual report, their president said that customer satisfaction is one of their top priorities.

Nationwide is a smaller Co and so have a little better service.

2007-04-23 17:37:50 · answer #5 · answered by Anonymous · 1 0

I banked with Nationwide and found them appalling. All the staff are part time women with no training in finance. They have no knowledge of any of their products. They are automatons. You'll end up ripping your hair out in frustration.
I went to First Direct and despite them being part of HSBC I have found the staff friendly, knowledgeable, and very helpful, plus the free £500 overdraft came in handy in the switchover.

2007-04-24 08:28:13 · answer #6 · answered by charterman 6 · 0 0

Check out Which.com for reviews of banking services, but I think nationwide are ok. Anyone is better than Abbey

2007-04-23 17:23:14 · answer #7 · answered by dixidan_2000 5 · 0 0

I've never heard of Nationwide, but a pawn shop would be better than HSBC, if you can SWITCH!!!

2007-04-23 17:24:25 · answer #8 · answered by ♥ ♥ ♥ 6 · 0 0

I switched fom hsbc to nationwide and i've never looked back :)

2007-04-23 17:26:21 · answer #9 · answered by Athena 6 · 0 0

Well,My friend i've been a member of nationwide for about 6 years now and they haven't given me any trouble.The service is great i've never had any problems.

2007-04-23 17:30:12 · answer #10 · answered by GILBY SLASH 1 · 0 0

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