worst customer service ot the companies you deal with? Calling about credit cards, internet, and phone service has gotten to be ridiculous. The CS reps are just not nice most of the time.
2007-04-23 10:02:41 · 12 answers · asked by Speedy 6 in Entertainment & Music ➔ Polls & Surveys
It seems to me that most companies care little about it's customers and more about the amount of money they are pocketing. Consider, for instance, that fact that cell phone companies that make their customers sign two year contracts. This means an automatic $1200. Once an item is bought and the company dupes it's customers it stops caring. For example, I purchased a $2000 laptop computer. I thought that it would be best to buy a $500 warranty to insure the safety of my $2000 binge. A couple of months after I bought it I carelessly pushed a button, simply because the booklet said that it was a shortcut to monitor functions. Moments later I had lost the use of all internet functions. After sending the computer in three times and being told they had no idea what the problem was, so much for tech support, I was finally told that the warranty, that I had so graciously forked $500 out on, did not cover this computer injury, because, they claim, I had broken it by being careless. It turns out that the antenna runs up from the base of the laptop through the hinge to the monitor. They told me that I had turned the screen the wrong way breaking the antenna. Who intentionally breaks a $2000 item, or, at the very least, be so careless with it? This was not the first support I had called for help or information that was less than stellar, nor will it be the last. I see a future filled with unhappy customers trying to put the broken pieces of their products back together while big business men counting their billions in their million dollar yachts and retiring at the ripe age of 30. Don't they owe us something???
2007-04-23 17:54:38 · answer #1 · answered by Anonymous · 1⤊ 2⤋
I called Time-Warner this morning about our internet. On the phone on hold for 15-20 minutes, and then the CSR was rude. And for this wonderful service, we pay $500 a month!
2007-04-23 10:08:00 · answer #2 · answered by Momma Jo 6 · 1⤊ 2⤋
For me it was sprint....they had to have had a flag on my account to be specifically rude when ever I called....
I got the last laugh though, when I yanked my account and switched to Cingular, I also switched my company cellphone accounts too....when they called wanting to know why and I shared with them the recorded calls....they refused to admit wrong doing...(there were over 200 phones in the company account)
2007-04-23 10:11:47 · answer #3 · answered by Mikey ~ The Defender of Myrth 7 · 1⤊ 2⤋
Southwestern Bell is horrible. Customer service is bad these days. I just hate having to dispute charges that are incorrect.
2007-04-23 12:51:25 · answer #4 · answered by Anonymous · 1⤊ 2⤋
Definitely Qwest for our Internet service, something was wrong with our connection, they kept insisting it was one thing when it wasn`t. Plus, we could hardly understand anything (we were dealing with people in India), so we switched to Comcast.
2007-04-23 11:51:45 · answer #5 · answered by Roxie 6 · 1⤊ 2⤋
It bothers me to know that, when I call CS, a phone is ringing in Pakistan at 3am.
2007-04-23 10:07:55 · answer #6 · answered by Anonymous · 4⤊ 2⤋
the post office and any airline like american or united airlines becuase they like to take their time to attend everybody as slow as possible.
2007-04-24 04:52:45 · answer #7 · answered by soar_2307 7 · 1⤊ 0⤋
the post office and any airline like continental airlines.
2007-04-24 04:44:50 · answer #8 · answered by conde_c_b 7 · 1⤊ 0⤋
The post office. Too many people and not many registers open.
2007-04-23 10:06:03 · answer #9 · answered by Anonymous · 2⤊ 2⤋
FedEx + Kinkos...nobody can EVER help me there...it is really annoying
2007-04-23 10:06:56 · answer #10 · answered by Princess Purple 7 · 1⤊ 2⤋