You guys went dell support here's what you do, take your computer Put it on concrete, pick up closest tool, sledge hammer perfered, slam that thing to 1000 pieces, and buy a real system. I've been trying to get information for my father in law to get his dell computer reformated, the windows xp disc say it's updated, it won't do the f11 thing, which mean it's full of errors and all. contacting support I learned not only that they claim my computer was not bought in the states ( Indiana is in the states last time I checked ) and the certificate that came with it they claim is not valid so they won't help you. Security my EYE ! I've had better chats with teenagers who had their fingers in their ears. Dell is the saddest tech support I've ever seen. I'm going out and getting my father in law a new computer IT will not be a dell. the other 6 that has will all be replaced today as well. Marshmellows anyone, we are setting them all on fire. they are worthless.
2007-04-23 09:59:23 · 6 answers · asked by misty46514 1 in Computers & Internet ➔ Hardware ➔ Desktops
I can totally agree. I got Dell Gold support (through my company) so I get to talk to someone who actually knows stuff. E-Mail me your service code and I will get the goods for you on this machine if you need to. If you need to reformat the computer, get into the bios to make sure the cd boots first. Put the CD in and reboot. Walk through the menu and repartition your harddrive. Wipe all of the current partitions and create a new one. (This will wipe EVERYTHING ON THE COMPUTER) From there install XP. Don't use the CD dell gave you if you can help it. Use the one that has XP only on it and not all of the dell crap they add on.
jimponder@yahoo.com
2007-04-23 10:05:30 · answer #1 · answered by jimponder 5 · 0⤊ 0⤋
Your complaint is degraded.
First, how long have you had this system? It sounds as if your Uncle's system is very old. However, you are NOT going to get technical support from Dell after your warranty is expired.
Secondly, if you are looking for help in the USA while you have bought a Dell in India, you will not GET help, which is obvious and understandable.
If you are unable to install your computer operating system, simply buy a new copy of Windows OS. The price is just $150
Making such complaint reveals how unenlightened you are.
Dell doesn't suck. It's the people who don't know the basic consequences that are suck.
How in this world do you expect to get help where you have bought the system in India and currently living in the USA?
How in this world do you expect to get help without valid warranty?
Lastly, if you approach other computer makers with this issue, they will tell you the same flipping thing that Dell told you.
You have a great day.
2007-04-23 10:29:26 · answer #2 · answered by Ms. Dell XPS 5 · 0⤊ 2⤋
I've got a dell windows xp with dvd and cd player, had it for a little over 3 yrs. and NEVER had any problems with it. The cures i download for it is the spy-bot, clean-up, spyware blaster and of course the windows defender. with all that, not one trouble to be found.
2007-04-23 10:16:01 · answer #3 · answered by forrester 1 · 1⤊ 0⤋
I was gonna rent a tree chipper, run a Dell thru it, and of corse....make a video of this.
2007-04-23 10:18:40 · answer #4 · answered by searchin4sound 3 · 0⤊ 0⤋
Dell suck.
2007-04-23 10:13:40 · answer #5 · answered by ericisroot 3 · 0⤊ 0⤋
why don't you tell us how you really feel?
2007-04-23 10:03:41 · answer #6 · answered by Fester Frump 7 · 0⤊ 0⤋