Laptop problem! I need help!?

Question

k, so i was just searching for music online wen all of a sudden my laptop shut down without even warning me. at first it froze then turned off. then wen i turned it back on this blue screen came on saying something about a problem that occured and the pc had to shut down and if it was the first time seeing this message i should restart my computer so i did and then that blue sreen appeared again. then i turned it off and on again. this time a black screen went on and it had options like safe mode, safe mode networking, start windows normally, and continue to previous something..... i forgot but yea that's wat it said. and everytime i click the start windows normally or the other options that blue screen would appear. wat's wrong with my laptop? and wat should i do? all my music, photos, documents r stored in my laptop and i can't get access into it. please help!

Answer 1

Get the Blue "Screen of Death" again. That "Stop error" mens something. Gotta know the error for accurate advice. If it will start in "Safe mode" don't worry, prob. a simple driver or some other simple failure. Start in safe mode & try a sys restore to a day or 2 ago. Good luck.

Answer 2

Step one is to remember the error message you got. It's somewhere on the blue screen, and it's called a stop code. It will say something like STOP: TYPE_OF_ERROR
it will usually be followed by a code, like 0x24 or 0x00000024 and then in parentheses, four more codes like that. What you need are the stop code words, and the first 0x code, the one not inside the parentheses. With that, you can search on google or yahoo for "windows stop codes" and you'll get a number of sites that will explain what a stop code is, and what it means, and either will give you an idea how to fix it or will have links to other sites with some ideas. If you add the stop code itself to your search terms, you may get some specialized help. Be patient though, stop codes are often confusing and difficult even for experienced users to troubleshoot. If you get those details, you could add them to this question and then maybe someone can reply if the code looks familiar to them.

PS. Also, a manufacturer and model of laptop would help, some laptops come installed with "recovery" applications, like IBM and Lenovo laptops have, where you can boot to a recovery application without even using windows, and run diagnostics and fixing tools to get your system working again. Other laptops come with CDs that do the same thing. Often you can download these CDs from the manufacturer's website. But knowing the exact stop code(s) you get will mean you can do more specialized troubleshooting. It will help if you have access to another computer with a CD burner, since often you need to burn diagnostic programs to a CD, and then boot the latop from the CD instead of the hard drive.

A last resort is finding a pro or at least a "geek" friend to do all this for you. :)

Answer 3

1st step - when rebooting have it reboot in "safe" mode - this only loads what's needed to get the computer running. Obviously, something is amuck.... it usually happens when there is an incompatibility issue. The usual culprit is recently loaded software or loading a program that is incompatible to your operating system. In safe mode you can usually just go back and have you computer set itself back to a date before you installed or downloaded the program causing the problem. (Assuming you have backup dates on file). Worst case scenario, assuming you have no backups and can't diagnose the problem, you'll have to go into safe mode and get all of your info off, then reinstall your software using your reboot disk then put your stuff back in.

Good luck!

Answer 4

Sometimes Norton Systemworks ( http://www.symantec.com/ ) will include a CD to boot from if you have problems starting Windows; I suppose the Premier version is most likely to have one.

I would do the following only as a last resort, but you might want to browse the Linux distributions that are geared toward disaster recovery if all else fails:

http://www.linux.org/dist/

Live CDs would probably be your best bet since they load themselves without copying anything to the hard drive unless you specifically instruct them to.

Good luck.

Answer 5

in the past making an investment in any new 'cooling' kit or procuring it to get appeared at first evaluate and attempt those: a million. ensure that your pc is in a open section without papers around it etc. 2. What floor is your pc located on while it shuts down? it incredibly is something to contemplate 3. for a manner long does it proceed to exist in the past shutting down 4. Are you one hundred% confident that the subject is overheating? it ought to in ordinary terms as nicely be something particularly ordinary or it could additionally be a extra complicated subject! 5. How long have you ever had your pc? Has the guaranty expired? in the experience that your subject persists seek for suggestion from a expert. celebrity! Yahoo 360

Answer 6

Disconnect the battery and try to restart. Keep on trying to turn it on and off. Many times this is caused by software problems when music sites such as itunes etc are used. It may not work, but it's worth a try.

Answer 7

Could be the blue screen of death.

Try starting in safe mode and if you can do a system restore to an earlier date.

Go to START / PROGRAMS / ACCESSORIES / SYSTEM TOOLS / SYSTEM RESTORE.

Answer 8

it sound like to me a memory overflow.
I think a spyware got on there and crashes your computer.
Try to see if there is an aoption thats says
Something like
start windows with previous settings.
Somthing like that it should be.

Answer 9

my laptop sometimes says Start Windows Normally too but that's when my siblings turn it off wrong & it does start back up .So,SORRY i wasn't much help:(