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I have an Epson Stylus CX6400. It keeps telling me my black ink is out, but its new and full. I actually replaced all 4 cartridges. Why is it not reading the ink? My only guess is that small square plastic piece on the bottom that covers a circle. Should that be removed? I don't have the instructions anymore. I feel stupid because I should know this kind of thing. Please help.

2007-04-15 08:43:21 · 6 answers · asked by brent 2 in Computers & Internet Hardware Printers

6 answers

If it is clear plastic then no. The print head pierces and uses that thin plastic film to seal the cartridge onto the print head.

Your problem is most likely that you have a chip error, it happens from time to time, your best course of action is to return the cartridge and exchange it for a different one. Chip errors are not uncommon.

The only electronic connection between the printer and cartridge is that little green chip. If you remove that thin plastic film you will have a leaky useless cartridge on your hands.

2007-04-15 08:53:39 · answer #1 · answered by smedrik 7 · 0 0

I have an Epson CX6600. We use the same ink cartridges. There is a seal just below the flexible tab on the top of the cartridge. That has to be removed for the printer to recognize it.

2007-04-15 11:22:36 · answer #2 · answered by Tom D 5 · 0 0

There would desire to be a pink plastic tab that gets pulled off to show the ink nozzles and the digital contacts. additionally, examine the papers that got here with the cartridge. HP in many situations provides good classes. if actuality be told, the plastic itself ought to have a "eliminate me" observe on it. wish that facilitates.

2016-10-22 06:01:15 · answer #3 · answered by ? 4 · 0 0

Yes remove the plastic.

2007-04-15 08:49:47 · answer #4 · answered by Shell 2 · 0 1

yes, the plastic covers the connection betwwen the cartridge and the printers communications....

2007-04-15 08:49:08 · answer #5 · answered by Taba 7 · 0 1

Yes, remove it.

2007-04-15 08:47:41 · answer #6 · answered by Anonymous · 1 1

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