What is Phishing or Spoofing?
"Phishing" or "Spoofing" emails are made to look like they are sent from reputable companies but are actually sent by
cyber-criminals. These types of emails are sent to trick consumers into divulging sensitive information so that
unlawful charges can be made on the consumers' accounts. Responding to "phishing" or "spoofing" emails will put
your accounts and personal information at risk; they will link you to an imitation copy of a legitimate web page to trick
you into providing sensitive personal information including passwords.
Identifying a Phish or Spoof Email
Phishing emails will usually urge you to "update" or "validate" your account information and will often threaten some
dire consequence for not responding to them.
Be on the lookout for poor grammar or typographical errors. Many phishing emails are translated from other languages
or are sent without being proofread, and as a result may contain bad grammar or typographical errors.
If you are using Email on the Web, all emails sent from Juno will have a small Juno icon next to them, instead of the envelope icon. This will mean that the email is authentic and can be trusted. If an email claiming to be sent from Juno does not have the Juno icon, it may be a scam. Please forward the mail with its full headers to abuse@support.juno.com for verification/reporting the scam.
What do I do if I get a Phishing Email?
If you get an email that asks for sensitive information, do not reply or click on the link in the message. When possible, you should avoid clicking links in the email. Instead of clicking the link, type the URL into the address area of your Internet browser. At no time should you cut and paste the link included in the message.
What Should I do if I Have Become a Victim of Fraud?
If you have responded to a scam message and given out your details, you should report it immediately. If you have given out your Juno account details, please write to abuse@support.juno.com.
If you have given out any bank or credit card information, you should contact those companies as well.
To learn more about what to do if you have given out your personal financial information, please visit
APWG's Consumer Advice page or Federal Trade Commission - ID Theft.
The Federal Trade Commission has issued a warning about these identity theft scams. They suggest the following:
If you get an email that warns you, with little or no notice, that an account of yours will be shut down
unless you reconfirm your billing information, do not reply or click on the link in the email. Instead,
contact the company cited in the email using a telephone number or Web site address you know to be
genuine. For Juno, you should contact 1-888-839-5866. We take security very seriously and will work
with law enforcement with the goal of preventing this type of activity;
Avoid emailing personal and financial information;
Always keep your password secure. Never share your password with anyone;
Always review your credit card and bank account statements as soon as you receive them to determine whether there are any unauthorized charges. If your credit card or bank statement is late by more than a couple of days, call your credit card company or bank to confirm your billing address and account balances.
For more information on how to avoid email scams, please visit the Federal Trade Commission's website at
http://www.ftc.gov/bcp/conline/pubs/alerts/phishingalrt.htm
Protecting Your Computer
Microsoft recommends that you keep your computer updated with the latest security patches for Windows.
Without the latest security patches, your computer may be vulnerable to any of the following:
Identity theft
Worms and Trojans which can destroy data on your hard drive or send your personal information to third
parties without your knowledge.
Tracking programs that silently monitor your online activity and report it without your knowledge.
Unauthorized use of your computer to store illegal content or to send bulk mail illegally.
Microsoft has a free CD available with the latest security patches for Windows.
Visit http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.m spx to request the
free CD from Microsoft or download the latest updates by visiting the Microsoft website at
http://www.microsoft.com/security/default.mspx
Please note that Juno is not responsible for the performance of Microsoft security updates.
Please visit http://www.juno.com/support/info/anti-phish.html to get more information on identifying phishing emails
and fraudulent websites.
2007-04-14 10:32:07
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answer #1
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answered by Anonymous
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Several tips
* NEVER click on any URL provided within an e-mail, no matter how legitimate it appears to be. Type in the company's URL directly into your browser and contact their customer support if you ever receive such a request to "verify" anything.
* Use your head: if it's too good to be true, it probably is. Thus, any sort of "you've won a Lottery prize of XXXXX from ______" is automatically suspect. If they can afford this much $$$, they could afford a long-distance call to call you directly as they seem to have all this stuff about you to "verify". :)
* Run anti-phishing software such as PhishGuard (available for Firefox and IE)
* Be suspicious of ANYTHING that asks for your SSN or other types of personal info, including full name and address.
2007-04-14 10:31:44
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answer #2
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answered by Kasey C 7
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theres no way u can protect urself 100% but use firefox browser with latest updates.. its the safest browser out there ..it will warn u if ur logging into a phishing site..
2007-04-14 10:34:16
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answer #3
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answered by SlythyryN 2
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Don't fill in types that you do not believe at ease and use Verification Engine from Commodo to Reinforce certificate and encryption, use McAfee SiteAdvisor to avoid your self from being scammed, and IE has anti-phising checking, I feel.
2016-09-05 13:15:25
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answer #4
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answered by ? 4
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