Its not really getting slower, but when I get home I find all kinds of deferent pop ups and windows opened. I dont know why this is hapening but someone else said it may be a virus called "trojan horse". Can someone help me fix it, or just tell me what i should do?
2007-04-13 07:47:47 · 12 answers · asked by Ms. Jo 2 in Computers & Internet ➔ Security
Popup blockers, such as the Yahoo and Google toolbars, will only stop web based popup advertising. They can help somewhat but will do nothing to stop popups on a computer that is badly infected with trojan downloaders that are "phoning home" and contacting other computers to download and deliver the pop up ads.
Try a full cleaning and dis-infection routine, if you are getting excessive popups, or are getting popups even when you are offline.
This is the one I use (it will take some time).
1. Scan for virus and remove (free online scan) with BitDefender
http://www.bitdefender.com/site/home/
2. Scan for trojans, adware and spyware and remove (free online scan) with Ewido
http://www.ewido.net/en/
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And after your computer is fully cleaned of spyware I would suggest IE-SPYAD to prevent further problems, if you are using IE browser:
"IE-SPYAD adds a long list of sites and domains associated with known advertisers, marketers, and crapware pushers to the Restricted sites zone of Internet Explorer. Once you merge this list of sites and domains into the Registry, the web sites for these companies will not be able to use cookies, ActiveX controls, Java applets, or scripting to compromise your privacy or your PC while you surf the Net. Nor will they be able to use your browser to push unwanted pop-ups, cookies, or auto-installing programs on your PC."
http://www.spywarewarrior.com/uiuc/resource.htm
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And if your popups say "Messenger Service" at the top Title Bar. Read Here:
Older versions of Windows (pre XP-SP2) can get "Messenger Service" popups which are caused by Microsoft leaving the almost never used Messenger Service enabled by default. These type of popups will have the words "Messenger Service" up top in the title bar. This was corrected in Windows XP- Service Pack 2.
Understand that the Windows Messenger Service is completely different from, and not in any way related to, "MSN Messenger", "Windows Live Messenger" "yahoo Messenger", or any other well-known instant messaging system. Therefore, disabling the Windows Messenger service will have no effect upon your use of any other instant messaging applications. They will continue to work without trouble.
To disable this service in older versions of Windows use the free, Shoot The Messenger from:
http://www.grc.com/stm/ShootTheMessenger.htm
BTW, there is no such virus named trojan horse. A trojan is a category of malware, in itself. There are many thousands of different trojans, all with a unique name.
Good luck.
2007-04-13 08:42:46 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Go to www.symantec.com. Get the trial version of Norton Internet Security 2007. Do a full system scan. If anything pops up about a 'risk', click on the next tab on the top. Highlight it, under ignore, click the arrow next to it, click fix, and then it should be removed. High and medium risks are always removed automatically. If this does not work, go to www.microsoft.com, search 'Microsoft Malicious Software Removal' and download the latest version. Then, select "FULL SYSTEM SCAN". If you do a quick one, it could miss the problems. If this doesn't work (it should, but if it doesn't...), restart your computer. At the very beginning screen, press the button that makes the system settings come up, go to 'Diagnostics', and run a hardrive scan or something. This is all I have to offer for information. Hope it helps!
2007-04-13 15:51:40 · answer #2 · answered by tiger_cat_2713 2 · 0⤊ 0⤋
You probably have spyware/adware.To remove spyware/adware/Trojans/Worms I recommend XoftSpy Se.
XoftSpy Se Features:
Remove Spyware, Adware
Stop Pop-ups
Kill Trojans, Worms, Viruses
Clean Registry & Program Errors
Remove harmful registry keys and files
Speed-Up your computer
Destroy harmful hijackers
Helps prevent identity theft
Clean & Optimize your PC
It can be found on this page:
http://www.anti-spywares.info
Download, install and update.
Run full system scan,it is able to find the problems and remove them.
Finally,Make sure you have 1 or 2 antispyware on your computer and 1 antivirus and also 1 firewall.
GOOD LUCK!
2007-04-14 00:58:50 · answer #3 · answered by Bottleeeeeeeee 2 · 0⤊ 0⤋
Well this looks like a serious problem. Get SUPERantispyware
at http://www.superantispyware.com/?tag=GOOGLE-SUPERANTISPYWARE
SUPERAntiSpyware is the most thorough scanner on the market. Our Multi-Dimensional Scanning and Process Interrogation Technology will detect spyware that other products miss! SUPERAntiSpyware will remove ALL the Spyware, NOT just the easy ones!
So hope this helps
2007-04-13 15:31:39 · answer #4 · answered by UnP0ssible 3 · 1⤊ 0⤋
GO to Best BUY and get Norton Internet Security 2007
and get it it is $69.99 but your computer will be f
this is a anti virus software it will stop the pop ups
need help
email me
aw2306@yahoo.com
2007-04-13 14:53:24 · answer #5 · answered by Anonymous · 0⤊ 1⤋
It's probably spyware. Run a full scan with your antivirus just to be sure it's not a virus. Also, run the following programs to scan for spyware (they are all free):
http://www.lavasoft.nu/software/adaware/ad-aware_se_personal.php
http://www.safer-networking.org
http://www.microsoft.com/windowsdefender
2007-04-13 14:50:59 · answer #6 · answered by Yoi_55 7 · 1⤊ 1⤋
I'M ASSUMING YOU HAVE VIRUS PROTECTION CURRENT AND UP TO DATE. YOU MIGHT TRY GOING TO MAJORGEEKS.COM, ON LEFT CORNER, CLICK ON ANTI-SPYWARE. SCROLL DOWN LIST AND DOWNLOAD ADAWARE PERSONAL, AND SPYBOT SEARCH AND DESTROY TO YOUR COMPUTER. LOAD BOTH ON YOUR PC, UPDATE AND IMMUNIZE BOTH PROGRAMS, THEN RUN THEM. ANY CRITICAL OBJECTS WILL APPEAR AND CLICK ON "FIX" OR "DELETE"--THIS WILL PROBABLY TAKE CARE OF THE PROBLEM. IF YOUR VIRUS PROTECTION IS NOT UP TO DATE (OR EXPIRED), YOU CAN GO TO GOOGLE--TYPE IN "FREE AVG ANTI-VIRUS"--GO TO THAT LINK AND DOWNLOAD A FREE VERSION--UPDATE AND RUN TO CHECK FOR ANY VIRUS DEFINITIONS.
2007-04-13 15:01:10 · answer #7 · answered by ADMIN 3 · 1⤊ 0⤋
Hi,
The best thing you can do is install "AVG Anti-Virus" free home version which comes with free updates, this should (will) clear your system for you, and the really good thing about it is it's completely FREE. This will help you.
2007-04-13 14:53:18 · answer #8 · answered by Anonymous · 0⤊ 2⤋
download anti-virus if you don't know which than go to http://propcaid.com/ they have ranked the top ten antivirus programs and scan you pc
2007-04-13 17:30:15 · answer #9 · answered by Anonymous · 0⤊ 0⤋
scan your pc with the anti-virus and anti-spyware programs you have installed
or if you dont, download and scan with these
Avast!
SpyBot
Ad-Aware
AVG Anti-spyware
after that, get a popup blocker
2007-04-13 14:50:47 · answer #10 · answered by 1337haxor 3 · 1⤊ 1⤋