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1st. e-mail was sent from "Support Team Robot" subject: "Virus Alert! and attachement sent as well. 2nd. e-mail sent from "Customer Support" subject: "Worm Activity Detected!" also with attachement. I plan to delete both messages, but how can I block them from coming back in?

Thanks....mel................

2007-04-13 02:46:12 · 9 answers · asked by rommel_mejia2002 1 in Computers & Internet Security

In repling to Elizibeth: These e-mails came in last night. I have already deleted them so I'm unable to see who sent it? sorry.

2007-04-13 03:15:47 · update #1

9 answers

It's a nasty trojan worm. Run away from it! According to Symantec, which makes Norton AV, the above is a trojan that installs on your computer and makes lots of trouble for you. Don't open it! Definitely don't open any attachment! Designate it as spam, delete it, and never open any unsolicited email. If you've already opened it, then I'd suggest you run your anti-virus and anti-spy as soon as possible (you can download good free ones).

The link below is the Symantec blurb about it.

2007-04-14 20:00:57 · answer #1 · answered by Anonymous · 0 0

2

2016-08-25 02:53:00 · answer #2 · answered by ? 3 · 0 0

Customer support at anywhere, or any other source of these emails means nothing. Contact the abuse department of your mail provider. They will tell you what to send them to try and stop this. Your report will be confidential. These messages ask you to install a patch, the "patch" will set up spam email sending, copy personal information to outsiders and monitoring on your machine. Please reportthem, the more people do the easier it is for the ISPs to stop them.

2007-04-13 03:33:11 · answer #3 · answered by Anonymous · 0 0

If these were really coming from your e-mail provider, they would not be going to your Spam folder. (They would not mark themselves as Spam). Odds are they are fake, spam sent out to hundreds of people at a time randomly.

If you do not have an up to date anti-virus program on your computer, download AVG Free (for free) from http://download.com and run it. That should clear any viruses.

Then also get a spyware scanner and run it. My favorite free one is Skybot Seek&Destory, again free at http://download.com

If you do have a trojan on your PC, between those two they should clean it.

2007-04-13 02:53:24 · answer #4 · answered by dewcoons 7 · 0 0

Customer support from where Microsoft? If not then don't even bother with it. How would anyone no you have a worm in your computer without having physical access to it?

2007-04-13 02:50:27 · answer #5 · answered by ? 4 · 0 0

Those are scams carrying the Storm worm, delete them. They've been spamming by the millions.

2007-04-13 03:31:31 · answer #6 · answered by Fix My PC Mike 5 · 0 0

are they or one of them from gamestop or from the domain, "@gamestop.com"? I got the same thing last night. I checked their ip addresses by opening the full headers and I think it's some hoax or spam. I'd ignore it. Who is it from? What's the email address? I'd think if this was real then you'd get something from like "customerservice@gamestop.com" or "admin@gamestop.com" or "helpdesk@gamestop.com." Something like that. But if it's some random letters and numbers then it's probably a spam or hoax.

2007-04-13 02:53:05 · answer #7 · answered by Anonymous · 0 0

Most likely they are spams...select them in your inbox by checking the boxes next to their sender names and click the Spam button.

Yahoo mail will delete them and block them.

2007-04-13 04:15:46 · answer #8 · answered by LTC 4 · 0 0

What about all the Hallmark postcards I've sent my friends for Christmas?

2016-05-19 16:12:59 · answer #9 · answered by krystle 3 · 0 0

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