i bought a new car 06 plate in october 2006(6months ago) . last week the cylander head blew!!! although its gettin fixed for free im not happy that it happened to such a new car. is there anything i can do or say to the dealer, whats my rights!! will this affect the price of the car if i decide to sell it?
2007-04-11 14:48:07 · 14 answers · asked by mike m 1 in Cars & Transportation ➔ Maintenance & Repairs
Unless you have frequent problems and frequently see the dealer without a satisfactory fix, no. If you continuously have problems and the dealer is unable to or refuses to remedy them you may have a lemon law claim. This should have no effect on resale value, you're not even really required to disclose it as its not a "lasting" issue like a crash, as long as its fixed right it shouldn't ever happen again until the car is a worn out jalopy unless its a bad design from the start, which is pretty rare these days. The only material facts to a car sale are problems the car has NOW and if its been wrecked, past repairs are not generally considered something that you must disclose.
2007-04-11 14:55:12 · answer #1 · answered by y2bmj 4 · 2⤊ 0⤋
Hmmm, Just a guess but this isn't a ford V6 engine is it? One of the 3.8 engines? These motors did have a design flaw in the head gaskets. Once they replace them they are good for at least 150k miles. Other wise it may have simply been a defective gasket that was installed on the motor. It does happen from time to time on any car. Even Hondas and Toyota have had defective head gaskets on new motors. The head gaskets are just pressed steel with a composite fiber to help seal the head to the block. A small fracture in the steel or a chip in the fiber and the gasket can blow at any time. When I replace head gaskets I inspect then prior to install for any nicks or cracks just to make sure I'm not going to have the same problem. The dealer should do the same thing. It will not effect the value of the car and you will likely never have another problem with the motor again (Or at least for the next 6 to 7 years) just make sure that once you have it replaced that you return to them in about 5000 miles to have them retighten the head bolts and the valve cover bolts. This should be done on all new motors after 5000 miles the gaskets have been seated and they leave micro gaps that can cause pre-mature failure as well. Once you retighten them again you should never have a gasket failure. Hope this helps and see if the dealer follows the recommendation of re-torque the head bolts after 5000 miles.
2007-04-11 22:18:59 · answer #2 · answered by gearnofear 6 · 0⤊ 0⤋
Tell us the car, curious to know.
Im guessing it was a dodge or a subaru.
Don't be discouraged, these things happen. About your rights... they're being exercized, thats what warranties are for, to make sure things that go wrong so short after owning a car are fixed.
Dont worry, you'll get your car back in better shape than it was when it went in. They'll even clean it for you and give it an oil change and new coolant for free. If anything you make out good.
It wont effect the price of the car, it wasnt in an accident or anything. If I were buying a car from someone, and they told me the cylinder head blew but was fixed at a dealer, i'd be glad it went before I bought the car.
On a larger scale, if a car owner told me the transmission failed and they put a new one on before selling it to me, i'd say awesome, free new transmission!
A dealership wouldnt offer you any less ammount of money on the car if you decided to sell it to them.
Your warranty wont even be voided or nothing!
Good luck, dont stress out, these things happen, not always but they happen.
2007-04-11 22:00:29 · answer #3 · answered by Jake 4 · 2⤊ 0⤋
Hi
These things happen old or new, so its no good crying over spilled milk.
You are having the car repaired free of charge, and the resale value of the car will not be affected by the repair, so I'm afraid unless you just want to stir things up then you don't really have an argument.
Fair enough if the car keeps breaking down then you have grounds to voice your opinion, loud and clear!
One more thing, how did it happen? Was it due to enthusiastic driving? Because if it was then you need to remember that you are still having it fixed for free and they didn't question the circumstances.
Grin and bear it!
Geordie
2007-04-12 06:52:12 · answer #4 · answered by Grizz 5 · 0⤊ 0⤋
As long as it's getting fixed, there shouldn't be an issue. If the car is new (off the showroom floor) it needs to meet some criteria to be considered a lemon. This doesn't qualify. If it's a used one; be glad it's getting fixed. I had an entire engine go out on mine after having it six months, and I didn't have a warranty on it, I would have had to pay to fix it; frustrating as it may be.
2007-04-11 21:56:42 · answer #5 · answered by Anonymous · 1⤊ 0⤋
No price reduction at all. As long as it was a manufacturing deficiency then it's up to them to replace it as per warranty. It most likely had nothing to do with your dealer at all but the factory or engineering that went into making it.
You should ask what the defect was and if the service being provided will prevent this from happening again.
2007-04-11 21:52:56 · answer #6 · answered by Anonymous · 5⤊ 0⤋
Yes its annoying when something goes wrong with a new car, but at least its covered under warranty and the repairs are being made.
As for car value due to the problem, it won't effect the value at all.
2007-04-11 23:47:49 · answer #7 · answered by Bill S 6 · 1⤊ 0⤋
Personally Id write & complain to manufacturer - this sort of thing should never happen to a new car unless it wasnt made properly (obviously in which case they're at fault).
Tell them how disgusted & disappointed you are & that just free repairs is the least they can do under the circumstances.
2007-04-11 22:31:01 · answer #8 · answered by Lisa 3 · 0⤊ 0⤋
I'd check with the cartalk guys. There may be a service bulletin out on this what you're not aware of. You don't mention the make or model so it's impossible to run a google check on it.
It may just be one of those things. Or, it may be happening to a lot of other people out there. If it is, you don't want to have it fixed, get out of warranty a month and have it happen again.
2007-04-11 22:16:48 · answer #9 · answered by rann_georgia 7 · 0⤊ 0⤋
please try to include as much information as possible to enable us to make a rational assessment, we're grasping at straws in the dark! is it petrol or diesel! what make is it ! ( so we can asses if it has any inherent faults)! did it run out of coolant? what were the symptoms before it expired? whilst we appreciate the annoyance of this occuring on a brand new car, we all need some info to go on!
The sale of goods act clearly states " of mechanisable quality and capable of the purpose that the manufactures intended it for", County Courts deploy a 12 months or normal mileage I:e 12000 miles for assessment purposes unless otherwise stated.
2007-04-12 15:51:39 · answer #10 · answered by Mick W 7 · 0⤊ 0⤋