On the phone or in emails, people seem to get a little more aggresive with me than they ever would in person. How do you handle it?
2007-04-10 18:31:50 · 8 answers · asked by Anonymous in Entertainment & Music ➔ Polls & Surveys
In business or service discussions, that is.
2007-04-10 18:32:07 · update #1
Maintaining a calm but strong demeanour lets them know that you are not going to be pushed around and that you are not going to stoop to their level (plus it really ticks them off that they can't get you to fight with them, lol).
2007-04-10 18:36:50 · answer #1 · answered by Miss La La 3 · 1⤊ 0⤋
I get aggresive right back with them. I've been through too much crap in my life to take it from someone over a phone or email.
2007-04-11 01:35:34 · answer #2 · answered by RiverGirl 7 · 1⤊ 1⤋
A long silence is good for the phone. In emails just respond mechanically and matter of fact.
2007-04-11 01:36:57 · answer #3 · answered by the Boss 7 · 1⤊ 0⤋
It's a bit primitive, but sometimes you have to fight back with your own aggression...they bark at you, you bark back. Usually they'll back down. Some people just like to see where you set your limits, and it's up to you to show them.
2007-04-11 01:36:56 · answer #4 · answered by Tut Uncommon 7 · 1⤊ 0⤋
Say it loud and clear:
The only reason you can hear me now is that I know you didn't mean that as it sounded. Why don't I give you one more chance to apologize.
2007-04-11 01:38:46 · answer #5 · answered by Anonymous · 1⤊ 0⤋
phone- hang up!
email-- delete, or ignore list
2007-04-11 01:36:05 · answer #6 · answered by BubbleGumBoobs! 6 · 1⤊ 0⤋
firmly, but politely set them straight so it ends. no one needs that nonsense.
2007-04-11 01:35:47 · answer #7 · answered by mbs4174 6 · 2⤊ 0⤋
"Oops my phone dropped the call"
OR
"Wow that e-mail must not have come through"
2007-04-11 01:35:22 · answer #8 · answered by Love always, Kortnei 6 · 1⤊ 1⤋