What is the difference between policy and process?

Answer 1

Many times these two are interlaced or combined (I used Merriam Webster).

Policy refers to a plan or a course of action in accordance with a decision, in essence a rule to be followed. A company's policy can be that the President and Vice President cannot be in the same room during board meetings.

Process or Procedure refers to the steps done to perform a policy or action, a traditional method to getting things accomplisged. The company's policy to never have the President and Vice President in the same room is followed by this process - during board meetings, the Vice President is at another company location and video conferences in to the meeting or voting is done by proxy (someone comes in to represent/ cast the VP' s vote).

Answer 2

The policy refers to the guidelines or rules around doing something. The process refers to the steps/actions you take to do it.