I have a Brother printer/scanner/copier MFC 420 CN. When I try to use the Photocapture function I get the following error message:
MFC420CN USB cannot be found. Please make sure your device is on and interface cable is propoerly connected to the computer.
The devive is on and connected properly. I have tried reloading the software but that doesn't work. Any ideas?
Thanks.
2007-04-08 03:28:55 · 4 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Printers
turn off computer> unplug all cable from back of cpu/tower> press power button for 60 seconds> replug all cables> turn on computer> tap DEL key to go to BIOS Setup> lit Num Lock, Caps Lock and Scroll Lock> Highlight Load default configurtion and press enter and Y for yes!> Save and exit!
good luck!
2007-04-08 03:35:36 · answer #1 · answered by Anonymous · 0⤊ 0⤋
I no longer own any Brother printers due to my MFC4100 or well 2 of them died on me within 6 months of purchasing them. I suggest that you buy a Hewlett Packard Multifunction Machine.
As for your problem, if you are using a USB hub connect the printer directly to the USB port on the computer, not a hub. Reinstall your printer software, make sure that you unplug the printer from the computer before you begin, and don't plug it in until told to do so.
2007-04-08 06:24:40 · answer #2 · answered by Bill S 6 · 0⤊ 0⤋
Unplug the printer for 20 minutes to reset the gadget, and run a printer cleansing cycle, this in certain situations triggers the cartridges to artwork, it isn't basic to inform what else often is the priority without the style of the printer, yet i trust you may choose a clean printhead, use the printer finder on the link less than to be sure if printheads on your certain printer are offered as consumables,
2016-11-27 03:23:50 · answer #3 · answered by foecking 4 · 0⤊ 0⤋
It sounds like a problem with the machine you can contact Brother and they will help you.
http://www.brother-usa.com/Support/
2007-04-08 03:37:03 · answer #4 · answered by PE7E 3 · 0⤊ 0⤋