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can somebody tell me what is Cost of Non Quality(CONQ)?

is there any case study? thanks a lot

2007-04-08 01:49:29 · 1 answers · asked by phoenixikki618 1 in Business & Finance ➔ Other - Business & Finance

1 answers

This was coined in the book "Quality is Free" by Phil Crosby. Check this link ...

http://thequalityportal.com/q_CoQ.htm

2007-04-10 17:37:22 · answer #1 · answered by jdkilp 7 · 1⤊ 0⤋

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