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i started working at a mcdonalds about a week and a half ago and i got fired yesterday because i was good enough at my job already to get a trainee, and the manager put the register in my name, when i wasnt even at the register until the girl i was training left, then money came up missing that night from my register, am i not right that the register should have been in the trainees name, and that when its in my name i should be the only crew person allowed in that register, and the only other person who should be allowed in there is the manager?? should i file a complaint with the mcdonalds corporation?? or should i just talk to the store manager instead of just the shift manager who fired me?

2007-04-07 04:01:06 · 21 answers · asked by Anonymous in Dining Out Fast Food

21 answers

It depends on whether or not you were required to leave the trainee alone at your register. If you weren't supposed to leave her alone, but you did anyway then there is probably nothing you can do because the register was your responsibility. But if you were required by the manager to leave the trainee alone to run the register herself, you shouldn't be responsible if she stole money. The manager would be ultimately responsible, because he would be the one that made the call to have you leave the trainee alone at your register.
You are absolutely right in you assertion that you should be the only one at the register if it is in your name. If I were you, I would go in and talk to the store manager face-to-face about this. And if your manager required you to leave the trainee alone at your register, I would make this my main point in my argument. Let him know that you didn't feel comfortable giving someone else your register at the time, and that, sure enough, something happened.
You already lost your job. So what more can happen if you go talk to the store manager? You have nothing to lose at this point. And talking to him face-to-face will give a better impression than just calling him on the phone.
And look at it this way, if the store manager is just as big of a butthead as your manager was, you will go away glad you arent' working there anyway! But it sounds like your manager was just trying to cover his butt somehow about the missing money and firing you was his way of "doing something about it". Letting the store manager know your side of the story may or may not get your job back. But it will at least let him know how his manager handles things.

Good luck with all this!!

2007-04-07 04:24:19 · answer #1 · answered by Anonymous · 0 2

If you have responsibility for cash, you should have control over that cash. That includes being able to exclude others from access to the same cash. Never should multiple people have access to the same cash at the same time.
My opinion? The manager doesn't have much business experience and doesn't understand internal control. Too bad! Chock it up to a learning experience, dust yourself off, and keep marching. It is "Just" a McDonald job, so go get anothter McJob. If you feel the need to complain, file it at the corporate office. I expect nothing will come of it. Even if they let the manager go (it won't happen), there will be some other inexperienced manager ready to step up for $15/hour. You ever wonder why these managers never seem to last?? (Because it is really not that great of a job).

BUT... learn from this experience! Always remember that if you are to be responsible for cash, then no one else should have access to that cash. Otherwise, you are setting yourself up to be a chump!

2007-04-07 05:46:01 · answer #2 · answered by Regular Guy 5 · 0 1

I'm a store manager for Mcdonalds and am surprised to hear that a shift manager has authority to fire you, without your store managers approval.
You should have had a clean drawer assigned to you and it is the shift managers responsibility to see that is done. If several people are working off the same drawer, they cannot hold only one person responsible for a shortage.
Approach your store manager in a calm manner, and explain what happened that day. I'm sure you will find that you still have a job.
But in the future, protect yourself by making sure the manager on duty changes out the drawer before you take it over.

2007-04-07 06:48:10 · answer #3 · answered by wutaboutjenn 2 · 0 1

Wow.. how much money was missing? Where I work.. if money more than $2 comes up missing they just take it out of your pay, I've never heard of someone missing more than about $50 from handing out change for 20's when they only gave 10's. About the name thing, where I work, the trainee is under your watch, so you're basically making sure that nothing like this happens, and since the trainee is just learning, they're bound to make mistakes. Trust me, I'm in charge of the cash register when I train people, and when they make mistakes like that (giving change for 20's when they were given 10's) I basically take over from there and let them take back over later.

2007-04-08 12:14:29 · answer #4 · answered by bAsic LiFE 3 · 0 1

ok so i was a shift manager for 3 years at mcdonalds and you should tell the general manager(store manager) the register should have been changed out when your trainer left you and they had no right to fire you they have to write you up first and talk to you about the problem befor they took that step.

2007-04-08 09:34:25 · answer #5 · answered by partyprincess8186 2 · 0 1

It's a bit too soon to be putting you in that position. There's no way you could know all you need to know in a day. The manager must really be asleep at the wheel. Do the best you can, even if you have to slow it down a bit. I would rather be slow and right than fast, furious and wrong. From the usual clientele I see at Mc D it wouldn't hurt them to wait another couple of minutes before shoving another burger down their throat. Take your time, be calm among all the chaos and you'll learn more. A good manager needs to be in control, you have that in you. Good Luck!

2016-04-01 02:07:33 · answer #6 · answered by Anonymous · 0 0

I would talk to the store manager and if you don't get any satisfaction, file a complaint with the cooperation. It won't be a good thing to have on your record that you were fired because of theft

2007-04-07 23:22:39 · answer #7 · answered by Classy Granny 7 · 0 1

Start with the manager, and then work your way up the corporate ladder until you get your job back or are compensated.
It's sounds unfair. You may also want to contact the labor dept. of your state.

2007-04-07 04:05:47 · answer #8 · answered by Skyhawk 5 · 0 1

Call the store manager :

If they do have surveillance at your register ( and they should) you could ask them to check their surveillance If you were training someone, that also should be considered.

You can always work for another restaurant and if you are a good employee to train new employees , its really their loss not yours IMO !

2007-04-07 04:15:34 · answer #9 · answered by Anonymous · 1 1

trust is a hard lesson to learn. If you do not speak your mind and let the manager know your boss will look to be right. But speak to your shift supervisor first. if there is no resolution go to the next step up. Defending you r honor is not a crime. Just don't loose your temper.

2007-04-07 04:12:05 · answer #10 · answered by Carl-N-Vicky S 4 · 0 1

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