I have two pcs and i want to have a comcast cable modem on each. I already have one. And please dont say get a router. Would i be able to go to a store and purchase another modem, call comcast and have them add the serial# or whatever it is to my account so it will connect? How much would it cost? I thought you were able to do this and it was like an extra $5 a month on your bill for each modem or double if you want another static i.p address, but i dont remember so can anyone back me up on this? I have had two routers already. This is what i decided i want to do if i am right about what i said in the question.
I talked to a comcast person online but for some reason i dont believe this is correct:
chat id : 3b1fe5af-393c-4a1b-aa83-53e5666ba7a4
Problem : Connection/Other
dan > Hello
Sean > Please wait, while the problem is escalated to another analyst
Lesley > Thank you for contacting Comcast, my name is Lesley. How can I help you today?
dan > have two pcs and i want to have a comcast cable modem on each. I already have one. And please dont say get a router. Would i be able to go to a store and purchase another modem, call comcast and have them add the serial# or whatever it is to my account so it will connect? How much would it cost? I thought you were able to do this and it was like an extra $5 a month on your bill for each modem or double if you want another static i.p address, but i dont remember so whats the deal here lesley.
Lesley > Do you mind holding while I do some research on the matter?
dan > No problem
dan > Also, So if i am paying say $50 a month for my internet now, i buy another modem, tell you guys the number on the bottom of it, it would be $55 a month?
Lesley > If you want to add a second modem to your home, you will need another account and pay for another service in your home. However, you can purchase a switch or a splitter and use it to split the connection that you already have in your home into two modems.
dan > U mean split the Coax?
Lesley > That is an option, but it is not supported by Comcast.
dan > Well i have a coax on the wall in just about every room in my house, and the pcs are in seperate rooms
dan > So i would have one cable modem in room connected to a pc and the same thing in another room. (seperate wall coax jacks)
Lesley > Do you mind holding while I do some research on the matter?
dan > Sure
Lesley > You should be able to hook up two modems to separate cables in different rooms. However, you are not guaranteed the best connection.
dan > So your saying it would work but the connection would be split between the two modems
Lesley > Yes, that is correct.
dan > so if the speed i have now using one modem is 6mbs, i get 2 modems, they will each have 3mbs?
Lesley > I'm not sure what speeds you will experience, Dan, but your connection may be compromised.
dan > Would both modems/computers be able to be on at the ssme time?
Lesley > They should be able to.
dan > Kind of like having a router
dan > What would the cost be?
Lesley > Sort of, except a router would give you a better connection.
Lesley > There is no cost, you would only pay the same as what you are now because your service hasn't changed.
dan > Would i have to call and tell you the number on the bottom of the modem so it can connect to you guys?
Lesley > Yes, that will register the modem on our system.
dan > Ok
dan > Thank you very much
Lesley > If you have any other questions, please do not hesitate to contact us again or visit our FAQs page at: http://www.comcast.net/help/faq/ It was a pleasure assisting and speaking with you today. Thank you for choosing Comcast. Goodbye.
Lesley > Analyst has closed chat and left the room
2007-04-06
15:47:07
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10 answers
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asked by
Rusty Caldwell
2
in
Computers & Internet
➔ Computer Networking