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My mp3 player is frozen with the following screen reading:

Rescue Mode V1.13
Boot v1.4, HW v0.0.1
1. Clean Up
2. Format All
3. Reload OS
4. Reboot

2007-04-04 19:15:37 · 1 answers · asked by Anonymous in Consumer Electronics Music & Music Players

1 answers

These steps apply to the ZEN Touch, ZEN Xtra, ZEN NX, ZEN USB 2.0 and ZEN Firewire.

Detach the player from the PC and ensure that it is turned off.
Connect the power supply to the player.
Hold down the Play/Pause
button while inserting a paper clip into the Reset hole on your player.
Wait for about 4 seconds and remove the paper clip.
Keep holding the Play/Pause button until the Rescue Mode screen appears.
After the recovery mode has started, release the Play/Pause button.
The following options will be displayed:

Clean Up
Scans the player and removes invalid links from its music library.

Does not affect music files themselves.

Format (All)
Caution! Erases all content!

Save a copy of your player's content before formatting.

Reload OS/ Firmware
Caution! Erases your player's firmware.

DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.

Reboot Reboots the device.

2007-04-04 20:01:00 · answer #1 · answered by one 6 · 0 0

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