I adopted a dog on the internet... I had her send me pics of the dog and a piece of paper with my name on it to make sure the dog actually existed. Well, to make a VERY long story short, I am without a dog and I lost FIVE HUNDRED DOLLARS! I payed her through paypal. Is there ANY POSSIBLE WAY that I can get my money back?
2007-04-04 07:10:01 · 5 answers · asked by Anonymous in Computers & Internet ➔ Security
I would contact Paypal immediately. It's good that you didn't send her a check or money through wiring. This way you have proof of what you did. You quite possibly could get a refund. Paypal is very supportive of this. Again, contact them by phone, explain the situation and have then assist you with what steps to take next.
You fall under whats called the "Purchase Protection Program" which fights against people scamming.
Here is all of the information you need:
Customer Service Center
PayPal Customer Service agents are available to help you during the following times:
4:00 AM PDT to 10:00 PM PDT Monday through Friday
6:00 AM PDT to 8:00 PM PDT on Saturday and Sunday
We must verify the following information with the account holder before we can discuss any specifics about the account. Please have this information available when you call:
The telephone number listed on your account
The last 4 digits of your credit card or bank account registered with PayPal
Call us at: 1-402-935-2050 (a U.S. telephone number)
Try Our Self-Service Phone Options
PayPal's speech-enabled phone system allows you to speak or use your telephone keypad to let us know exactly how we can help you when contacting us. For example:
To report a fake or suspicious email - say "suspicious email."
To check the status of claims and disputes - say "disputes or claims."
Having trouble logging in? - say "can't log in."
For account information - say "my account."
Good luck!
2007-04-04 07:20:57 · answer #1 · answered by schmidtee 4 · 0⤊ 0⤋
Paypal is the best solution but you might want to check with local law enforcement also. Paypal might not be able to get the whole amount sometimes they are limited to only 200.00. Read the information they provide on their site and file a claim it normally takes about 2-4 weeks for a claim through them.. Good Luck.
2007-04-04 11:13:29 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Inform paypal of the fraud and see what they say. They may be able to help you.
2007-04-04 07:19:41 · answer #3 · answered by Fordman 7 · 0⤊ 0⤋
go to law enforcement and see if they can trace the paypal account and who it belongs to and have their local authorities to apprend the culprit have a nice day.
2007-04-04 07:19:04 · answer #4 · answered by monte the man 4 · 0⤊ 0⤋
you surely can do ! the insurance should cover you in full, i mean this is the way it is here in England ...ask a lawyer
2007-04-04 07:16:50 · answer #5 · answered by ஐ♥P u S s y CaT♥ஐ♥ 6 · 0⤊ 0⤋