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2007-04-03 07:06:42 · 6 answers · asked by Anonymous in Business & Finance Investing

6 answers

They not take "No" for an answer until you shoot them and then they understand no.
Well, I went to the store, hoping when I come back there be a response to my objection. OK, first you have to be clever in dealing with a prospective customer. I had a Landscaping Business years ago and did very well, but, it a sales job, you have to sell your service/product. There are nice objections and bad objections to what you sell, but, always a small amount of skepticism. You should comment on both, as, you should have commented on what each person say here to hone your skills. How you comment is what make the sale.
Let's look at what I first said; You could have gotten mad and cussed me out (No Sell), or you could have worked with this to gain my confidence. Maybe you comment; "I was in the military and Americans do not duck when shot at, we take cover, and you want to shoot me, I take cover behind your car"! LOL! Then I may say; I was in the Air Force, what were you in, and you tell me and we get off on that and you make the sell.
Know your product and the competition. Most times a customer's objection will hold true for your competition as well. So, you can also agree with the objection and use it to point out it will hold true with others. To agree with my comment you could try; "True you could shoot me, but, if you keep shooting everyone, soon, you be out of bullets and have to buy from the last guy, save your bullets and buy from me". I know what I say seems stupid, but, I did try to get a reaction from you, if you can see the concept I try to show, then you be selling. Never be afraid to comment on the objection, but, it how you do this that will actually make the sale. Good Luck.

2007-04-03 07:14:26 · answer #1 · answered by Snaglefritz 7 · 0 0

It's actually a good thing when someone objects.

Everyone who's successful in sales understands that time is money. For example, spending time selling a person who would never buy your product or couldn't afford your product in the first place only wastes your time because you could have spent it with the next person who *would* buy it from you!

So, when someone stands a strong "NO," it only does the sales person a favor to move on and not lose precious time on them. Those successful in sales are so because they can spot these types of people right away; those starting out or of mediocre skills are still discovering or honing these skills.

2007-04-03 14:28:16 · answer #2 · answered by ms xazzia 3 · 0 0

Repeat the objections they bring up, in question form, in your own words. Example:
The Objection: I like it but the price is to high.
Your answer: What I hear you saying is that it is a good product, but your wondering if it will add enough value to your Company.
Then restate what he liked.
People think a snappy line or line of B.S. is what sales is. HOW UNTRUE. It is true for those that fail or move from job to job or who spend a lifetime prospecting.
Sales is simply listening to the customer. Listen carefuly to what he really needs. You are there to solve problems and provide solutions. He wouldn't need to consider buying your product or service if he already had the answer to his problem.
When making your presentation, While it is always good to be knowledgeable about your product. Don't just dump data on him. You are the expert in your business, he is the expert in his.
So, while you list the Features of your product, the Advantages of your product and Company, concentrate on the BENEFITS THAT YOUR PRODUCT, YOUR COMPANY AND YOU IN PARTICULAR TO HIM AND HIS COMPANY BY DOING BUSINESS WITH YOU!!!
When you do this in your presentation, you will have already overcome most of the objections before they are brought.
Remember most things we sell can be bought any number of places. The value added for buying from you is that YOU ARE PART OF THE SOLUTION'. They are buying you and your credibility.
Work hard, Sell much, Service always first.......

2007-04-03 14:30:08 · answer #3 · answered by Ken C 6 · 1 0

First find the real objection. Real objections can be many things. EG. The person buying the product does not have the power to make the decision on their own. You have not sold the value vs the cost of your product thereby producing objections. There is a guy in Charlotte, NC who is a master at teaching sales. His name is Jeff Gitomer. www.gitomer.com
Give it a once over. I spent the money to take the train one course and bought the little red book of selling and the little red book of sales answers. My sales and my confidence have increased dramatically. Like Jeff says, you can spend your time or you can invest your time. Invest in yourself. In sales it is not who you know, it's who knows you.

2007-04-03 14:18:10 · answer #4 · answered by drctrutops 3 · 0 0

with a smile on their face and say thank you. coz with every objection encountered is one objection less.

2007-04-10 06:30:18 · answer #5 · answered by yeohbiz 2 · 0 0

generally they b.s. and lie, try to manipulate your weeknesses.

2007-04-03 15:07:43 · answer #6 · answered by jim06744 5 · 0 1

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