Can't get access to e-mail.
followed the verification procedure but got a fail.
Sent a fax got no response.
Called today and was asked for a 'product key' don't know what this is.
Bought the PC 7 years ago with windows xp, can't find the original set disc (where this 'key' is), have back up disc.
Told to contact PC maker to get new 'key'
Anyone else had this problem?
Is there another solution?
Have sent microsoft another fax with product support info I found on pc programme.
pc and software are legit (unless Tesco is guilty of selling counterfeit software)
Just wondered if anyone else has got this problem.
Unable to access e-mail for 2 days now, feel pretty p****d at microsoft.
Can I take my business elsewhere?
2007-04-03 06:44:28 · 2 answers · asked by noeusuperstate 6 in Computers & Internet ➔ Other - Computers
I had the same problem when I attempted to upgrade Microsoft Media Player. Having spent a long time downloading, I was asked similar questions to yours. Then I was informed that my windows were counterfeit, and I would have to pay £175 to upgrade. I went into system restore and clocked on to an earlier date. No problems since. And no I did not pay.
2007-04-03 06:55:48 · answer #1 · answered by Anonymous · 2⤊ 0⤋
XP wasn't available 7 years ago. Someone probably installed an illegal copy of XP on your PC since then.
Buy an XP Home Edition Upgrade and install it.
You will need an older Windows CD.
Maybe it's time to buy a new PC?
2007-04-03 06:52:26 · answer #2 · answered by ELfaGeek 7 · 0⤊ 2⤋