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4 answers

While I'm happy to help you remotely, you shouldn't open up your computer to remote access by someone you don't know. Try the following:

Download the following five programs:

1) CCleaner does an excellent job cleaning up temporary internet files, cookies, temp files, recycle bin, and prefetch folder.

2) If you don't have an antivirus program, EITHER AVG and Avast -- only install ONE.

3) Hitman Pro will let you automatically install, update, and run in Safe Mode many of the best free and free-to-try antispyware programs all with one click, including Spybot Search & Destroy, Lavasoft Ad-Aware SE, SpywareBlaster, Ewido, and free trials of Webroot Spysweeper and PCTools SpywareDoctor. The free version of Spybot Search & Destroy allows autoupdates, but Hitman Pro helps in keeping the others up to date with one click.

4) Winsockfix which is used to fix your internet connectivity if cleaning up malware breaks your internet connection.

5) Hijackthis which catalogs the places programs (both legitimate and malicious) are usually found, so that an expert can tell you if there's anything nasty remaining.

First, run CCleaner to clean out temporary files. In the Advanced section only check off "Old Prefetch data". Then click on Issues and scan for issues. Have it fix them all and make backups in case something gets erased that shouldn't (although I've never had problems with CCleaner's issue fixes). Then Scan for issues again until you get "No issues found". Then click on Tools and uninstall programs you don't want, and while in Tools click on Startup to remove things you don't want starting automatically. If you're unsure what you need to keep you can google for advice or email me with your questions.

Then update your antivirus program and then reboot into Safe Mode to run a full scan, then reboot after cleaning up what it found.

Then run Hitman Pro with the Safe Mode box checked. Reboot after cleaning up what it found.

Now run Hijackthis with the "Scan and Save Logfile" button, and email me the hijackthis.log, and I can advise you if there's any malware still there.

If your internet connection isn't working after removing malware, run Winsockfix.

2007-04-02 13:51:20 · answer #1 · answered by Fix My PC Mike 5 · 0 0

with you offering remote access i wonder how you ever got hacked. i would uninstall and reinstall windows then get a good antivirus and not offer anyone remote access to your computer. but im sure you know this already and this is a joke.

2007-04-02 20:02:02 · answer #2 · answered by marinesrule 2 · 0 0

Are you NUTS!!!! Would you let a total stranger into your home?
Take it to a local reputable repair shop

2007-04-02 20:02:05 · answer #3 · answered by MarkG 7 · 0 0

how about i give you some programs to check your computer, do you have yahoo messenger? my name is of course deathjsx

2007-04-02 20:42:44 · answer #4 · answered by deathjsx 1 · 0 0

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