I had a connectivity problem and the Cox tech did something to my browser settings--now MSN is my default home page and I have done everything I know of to change it--went to Tools/ Internet Options/General/Home Page and deleted MSN, reset it to Yahoo.com and even tried to set it at "Blank". MSN will not give up! I know what I'm doing with the Tools setting--perhaps there is some more advanced setting that needs to be changed?
2007-04-02 09:16:31 · 5 answers · asked by lpar161 2 in Computers & Internet ➔ Internet
I just tried to get into my online bank account and got a message saying that it looks like I am trying to connect from a "new computer" (which I'm not). Now I'm wondering exactly what the H*** this guy did. Also, I did click "Apply" and MSN still pops on the home page.
2007-04-02 09:31:00 · update #1
Found the problem! Woo--hooo! Norton Antivirus has a Homepage Protection Feature that somehow was turned on when the tech fiddled with my settings. I unchecked the protection box, changed my homepage and set it back to not allow changes--it worked! Thanks to all of you for the advice, troubleshooting is such a crap shoot.
2007-04-02 13:08:03 · update #2
It sounds like your browser's home page has been hijacked. If you have a anti-spyware program installed, scan your computer with it, this should help identify and remove possible threats.
You can google a anti-spyware and download one for free or for evaluation.
2007-04-02 09:19:30 · answer #1 · answered by HotRod 5 · 0⤊ 1⤋
I have seen/read too many comments on troubles with IE7..I tried it for awhile and went back to IE6..Havent had any trouble since... Maybe you shud go back to 6 and then see if you have any trouble changing your homepage..You can enter Internet explorer 6 in you web browser and the web page will come up with a download...good luck
2007-04-02 16:31:20 · answer #2 · answered by RETIRED 7 · 0⤊ 1⤋
He might have installed some custom COX add-on. Go into "Add or Remove Programs" and look through the list. You might see it there.
Caution: Be really sure you don't want the program before you delete it.
2007-04-02 16:24:43 · answer #3 · answered by Stefan H 3 · 0⤊ 0⤋
Make sure you save your settings w/ Apply. You may have some malware running that is resetting your settings.
RJ
2007-04-02 16:21:22 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Glad you fixed it - my culprit was Zonealarm; disabling this beast allowed me to change my homepage. Aren't we a clever pair? :)
2007-04-03 07:36:45 · answer #5 · answered by zoomjet 7 · 0⤊ 1⤋