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one of the employees here disabled norton antivirus for a small period of time. The computer turned off and when we rebooted it, EVERYTHING had disappeared, EVERYTHING!!! None of my documents were saved, nothing, its as if i had just bought the computer within the hour. Microsoft and all other programs had to be reinstalled. It was like a brand new computer. PLEASE somebody help and tell me I can (and how i can) recover all or part of my documents. PLEASE help...thanks!

2007-04-02 05:25:35 · 11 answers · asked by EDNA V 2 in Computers & Internet Hardware Other - Hardware

11 answers

you can click start, go to program, accessaries, system tools, system restore. that will restore to whenever u want to; or before your employee disable norton.

2007-04-02 05:34:42 · answer #1 · answered by greency 3 · 0 0

You can't retrieve your documents - not at this point. Once you reinstalled Windows and software programs, you've made it impossible to retrieve them. As a rule, when your documents disappear, the first thing to do is to not save or edit anything on the computer. Files can be reconstruction as long as you don't write over it. Think of it like a VHS tape. The only real way to delete an old movie on a VHS tape is to record a new movie over the original. Sorry.

2007-04-02 12:38:08 · answer #2 · answered by What the...?!? 6 · 0 0

If you reinstalled your OS, I doubt you'll find the docs again. If they are there, they're in your account folder. Go to My Computer> "Primary Drive (usually C)"> Documents and Settings> "Your account name"> My Documents. Sometimes Windows will slip and keep a copy of previous files here. It's worth a check anyway. If that doens't work, run a search for the file you need to see if maybe your System Administrator automatically backups everyone work.
Hope this helps,
Ryanaven

2007-04-02 12:34:23 · answer #3 · answered by ryanaven 3 · 0 0

Sorry to tell you this, but if you have re-installed Windows you will have overwritten many of the files on your disk drive. There is not much hope of recovering any of your data.
For the future it would be wise to create a boot disk that could be used to access the main disk if the hard drive fails to boot. Norton have a suite of backup & recovery programs that can do this.
Sorry I can't offer a more positive answer

2007-04-02 12:43:27 · answer #4 · answered by Josie 3 · 0 0

There are lots of data recovery software in the market. You can just google them up but I can't recommend one for your case since I haven't experienced that kind of trouble with my PC. Perhaps the best thing to do is to ask for technical assistance from wherever you bought your computer from or a computer service center. If you're lucky and I hope you will be, you will be able to find one with that recovery software I'm talking about. A similar thing happened to my friend in college and she just brought her hard disk to a computer service center and voila! they were able to recover her files. I hope that helps :)

2007-04-02 12:35:29 · answer #5 · answered by dangerdizzy 2 · 0 0

They (or parts) can be recovered...But the cost, oh man. Unless the documents are a matter of life and death...forget it.

This is a time consuming and very expensive process, and not something you will be able to do on your own.

Chaulk this in the "Life lesson" catagory

2007-04-02 12:37:23 · answer #6 · answered by Anonymous · 0 0

There is no way to recover data that has been deleted by the windows instalation.Only the data on the D drive are still there because they are not deleted by the windows installation.try using file recovery program but I doubt that will work

2007-04-02 12:36:15 · answer #7 · answered by Anonymous · 0 0

Are you sure that you didn't accidentally login under a different name? If you were logging in as another user previously then your documents will be saved under that users profile. Either way, disavling norton had nothing to do with it.

2007-04-02 15:04:20 · answer #8 · answered by Anonymous · 0 0

Search the net for file recovery software. There are a few free apps out there but I can recall their names. You may be able to get most of your data back unless you reformatted the Windows partition when you reinstalled. If you did reformat you are out of luck.

2007-04-02 15:01:31 · answer #9 · answered by Jack W 2 · 0 1

http://www.recuva.com

http://www.softwarepatch.com/software/filerecovery.html = File Recovery 4 (freeware)

http://www.softperfect.com/products/filerecovery

http://lists.thedatalist.com/pages/File~Data_Recovery.htm

http://www.majorgeeks.com/Undelete_Plus_d5301.html
http://www.download.com/Recover-My-Files-Data-Recovery/3000-2248_4-10633750.html
http://www.download.com/eData-Unerase-Personal/3000-2248_4-10345833.html?tag=lst-6-10

http://riccardo.raneri.it/blog/eng/index.php/2006/03/02/free-tools-to-recover-lost-data

File Scavenger® Version 3 Disk Data Recovery Program = http://www.quetek.com/prod02.htm + http://www.download.com/File-Scavenger/3000-2248_4-10028488.html

BadCopy Pro = http://www.jufsoft.com

http://www.snapfiles.com/get/restoration.html
http://www.smartpctools.com/data_recovery/index1.html
The free trial of Search & Recover 4 may be worth a try:-
http://www.iolo.com/sr/4/

http://www.canadiancontent.net/tech/download/Drive_Rescue.html

http://www.quetek.com/reviews_all.htm

http://www.download2you.com/details_page.asp?titleID=9753

http://www.winrecovery.com/undelete/?rid=google&kid=wu0406

http://www.pcinspector.de/file_recovery/UK/welcome.htm

http://www.snapfiles.com/get/pcinspector.html

http://www.uneraser.com

http://www.majorgeeks.com/download1975.html

http://www.majorgeeks.com/FreeUndelete_d4407.html

CDRoller - Low-cost toolset for CD and DVD data recovery
http://mail.vnunet.com/cgi-bin1/flo/y/eocq0Hd7VN0QEE0C8eC0Et

http://www.kvipu.com/CDCheck/helplink.php?helpfn=overview

http://www.data-recovery-software.net/?GGLAW010

http://www.snapfiles.com/get/restoration.html

http://www.recovermyfiles.com

http://www.smartpctools.com/data_recovery/index1.html

http://www.bleepingcomputer.com/forums/index.php?showtutorial=56

Or You might try a System Restore = http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx
Using system restore:
1. windows folders will probably not bring back files (my documents, my music, my pictures. )

2. Desktop folders and files may come back.
Windows XP System Restore Guide = http://www.bleepingcomputer.com/forums/index.php?showtutorial=56

2007-04-02 12:34:51 · answer #10 · answered by Anonymous · 0 1

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