Download the following five programs:
1) CCleaner does an excellent job cleaning up temporary internet files, cookies, temp files, recycle bin, and prefetch folder.
2) If you don't have an antivirus program, EITHER AVG and Avast -- only install ONE.
3) Hitman Pro will let you automatically install, update, and run in Safe Mode many of the best free and free-to-try antispyware programs all with one click, including Spybot Search & Destroy, Lavasoft Ad-Aware SE, SpywareBlaster, Ewido, and free trials of Webroot Spysweeper and PCTools SpywareDoctor. The free version of Spybot Search & Destroy allows autoupdates, but Hitman Pro helps in keeping the others up to date with one click.
4) Winsockfix which is used to fix your internet connectivity if cleaning up malware breaks your internet connection.
5) Hijackthis which catalogs the places programs (both legitimate and malicious) are usually found, so that an expert can tell you if there's anything nasty remaining.
First, run CCleaner to clean out temporary files. In the Advanced section only check off "Old Prefetch data". Then click on Issues and scan for issues. Have it fix them all and make backups in case something gets erased that shouldn't (although I've never had problems with CCleaner's issue fixes). Then Scan for issues again until you get "No issues found". Then click on Tools and uninstall programs you don't want, and while in Tools click on Startup to remove things you don't want starting automatically. If you're unsure what you need to keep you can google for advice or email me with your questions.
Then update your antivirus program and then reboot into Safe Mode to run a full scan, then reboot after cleaning up what it found.
Then run Hitman Pro with the Safe Mode box checked. Reboot after cleaning up what it found.
Now run Hijackthis with the "Scan and Save Logfile" button, and email me the hijackthis.log, and I can advise you if there's any malware still there.
If your internet connection isn't working after removing malware, run Winsockfix.
2007-04-01 08:38:32
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answer #1
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answered by Fix My PC Mike 5
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Try using this program,its free and safe to use.
http://superantispyware.com/
SUPERAntiSpyware is the most thorough scanner on the market. Our Multi-Dimensional Scanning and Process Interrogation Technology will detect spyware that other products miss! SUPERAntiSpyware will remove ALL the Spyware, NOT just the easy ones!
Easily remove over 100,000 pests such as SmitFraud, Vundo, WinFixer, SpyAxe, SpyFalcon, WinAntiVirus, AntiVermins and thousands more!
Another option would be, removing it insafe mode. If you aren't familiar with safe mode, this is how it works.
For Windows XP
If the computer is running it is best to shut down Windows and then turn off the power.
Begin by first clicking on the Start Button and then click on Turn Off Computer.
Now click on the Turn Off red colored icon to shut down your computer system.
It is best to wait between 15 to 30 seconds before you turn your system back on.
Turn on your computer and start tapping the F8 key on your keyboard.
Some Computers may display a keyboard error message if you begin tapping F8 too quickly.
Restart your computer again and begin tapping the F8 key a brief second or two later.
When the Windows Advanced Options Menu appears, Choose the Safe Mode option and hit Enter.
Windows will now boot your computer up in Safe Mode.
2007-04-01 15:38:20
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answer #2
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answered by G 7
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MBS is a real nasty spyware
http://spywarekiller.hyperboards.com/index.php?action=view_topic&topic_id=49
If you do not have firefox get it now and use it instead of internet explorer so you dont get any more spyware http://securitynewsfromthenet.blogspot.com/
To remove the spyware/trojan/virus run steps 1-2-3
1) If you have not already scanned your comp with spybot http://securitynewsfromthenet.blogspot.com/2007/03/spybot-search-and-destroy-spyware-and.html do that now .Update it (Latest updates 28-3-2007) and then run it so it gets rid of all the spyware and trojans in safe mode
1b) Run AVG Anti-Spyware Free
http://securitynewsfromthenet.blogspot.com/2007/03/avg-anti-spyware-free.html
2) Do an online virus scan to check and remove virus and spyware if you still have viruses on your computer. And let us know if the online virus scan still finds any virus or spyware .
http://securitynewsfromthenet.blogspot.com/2007/03/online-virus-scan.html
3) Get another anti virus program if your present anti virus program is not protecting you any longer
http://securitynewsfromthenet.blogspot.com/2007/03/list-of-free-anti-virus-software-free.html
If you still have question or problems let the experts take a look at whats happening on your computer.Visit the HijackThis Logs and Analysis forum.
http://www.bleepingcomputer.com/forums/index.php?showforum=22 or
http://forums.subratam.org/index.php?showforum=7
2007-04-02 00:37:24
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answer #3
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answered by Anonymous
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Download the free version from http://www.superantispyware.com
Perform a complete scan and then reboot.
This software is known to remove spyware that is either missed or another antispyware program is unable to remove.
Minddoctor, France
2007-04-01 15:38:32
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answer #4
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answered by MINDDOCTOR 7
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Switch off System Restore as back up files may be hiding in there, and it will just restore itself. Go to Start - programs - accessories - system tools - system restore.
Run your anti virus and anti spyware in Safe Mode. To get into Safe Mode repeatedly press the F8 key after the bios screen loads but before Windows loads. You'll know if you made it because the screen will be at 800 x 600 and your pc will be slow.
Its easier to prevent malware getting on to your sytem in the first place rather than trying to remove it. All the following programs are free for home use;
You need to install one firewall.The Windows firewall doesn't stop malware on your pc from dialling out.
http://www.comodogroup.com/ - Comodo firewall.
You need to install one anti virus;
http://free.grisoft.com/freeweb.php/doc/2/ -AVG anti virus or
http://www.avast.com - Avast Antivirus
http://www.bitdefender.co.uk/site/Main/view/Download-Free-Products.html - Bitdefender 8 doesn't run in the background and can be used as a second back up anti virus.
You need all these anti spyware programs;
http://www.ewido.net - AVG(Ewido) anti trojan.
http://www.safer-networking.org - Spybot Search and Destroy anti spyware. Use the Teatimer settings to protect Internet Explorer, and the Immuniser to stop malware getting on your pc.
Spywareblaster works with Internet Explorer and Firefox. It won't uninstall spyware that is already on your pc, but it will prevent hijacks and other malicious changes to your browser.
http://www.javacoolsoftware.com
Plus;
http://www.lavasoft.com - Ad-Aware SE Personal anti adware
And these are useful utilities;
http://www.mozilla.com/ - Firefox web browser.
https://addons.mozilla.org/search.php?q=ad+block&type=A&app=firefox - Adblock Plus
http://www.ccleaner.com - Cr*pcleaner Registry cleaner and privacy tool
Winpatrol is a handy utility that will manage your startup programs and cookies.
http://www.winpatrol.com
http://www.siteadvisor.com -MacAffee Site Advisor warns about malware on sites you are about to visit.
http://spywarewarrior.com/rogue_anti-spyware.htm - The Spyware Warrior site identifies fake anti spyware programs.
https://www.grc.com - Shields Up security site, check your firewall works.
https://www.grc.com/x/ne.dll?bh0bkyd2
Remember to update and run all of you anti malware programs at least once a week.
2007-04-01 17:15:38
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answer #5
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answered by sarah c 7
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For all computer related problems please check out
http://computer-probs.blogspot.com/
It not only gives complete solutions but also offers
free downloads of effective softwares which can detect
and eliminate all spyware/virus/adware/trojans completely.
2007-04-02 06:38:26
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answer #6
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answered by Anonymous
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here's a list of good free anti spyware programs and links to where you can get them
ad-aware http://www.download.com/3000-2144-10045910.html
spybot search and destroy http://www.safer-networking.org/en/download/index.html
AVG anti spyware http://free.grisoft.com/doc/20/lng/us/tpl/v5
2007-04-01 15:39:47
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answer #7
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answered by Anonymous
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try spybot it free all the time http://www.safer-networking.org/en/download/index.html
and also you can download a free trial of spysweeper its for ten days
http://www.download.com/3000-8022_4-10192729.html
2007-04-01 15:41:10
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answer #8
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answered by minty359 6
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try AdAware SE personal (free)
2007-04-01 15:38:52
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answer #9
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answered by MIGHTY MINNIE 6
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AdAware.
Spybot S&D.
2007-04-01 15:38:31
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answer #10
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answered by ? 7
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