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Hi..

Bear with me on this..
1) I recently had a problem with my laptop, that I put down to a battery problem.
2)Sent away and replaced the battery - with a new one.
Afer a week I realised the new battery wasn't charging properely.
Checked the battery and noticed it was a different battery than the one I originally ordered.
3)Sent off for correct battery.
4)Correct battery arrived after another week (in exchange etc).
5)Correct battery didn't charge - so thought I must have developed a power supply problem - (laptop was working of the initial charge off the batttry when it new battery arrived)..
6)Bought new power supply.

7)Now nothing is working. No lights on the laptop. Laptop is just (scaringly) dead..and the new battery doesn't charge at all.

Does anyone know what could be causing this?

Thanks in advance.

2007-03-31 23:54:32 · 9 answers · asked by Anonymous in Computers & Internet Hardware Laptops & Notebooks

Ps It's second hand lappy Ive ahd foe eight months..
A toshiba eqiuem A60

2007-04-01 00:14:52 · update #1

9 answers

Its possibly the power supply fitment in the laptop, I have seen loads of them come loose and require soldering back to the board due to loose connections.

Or as above it may be a short circuit somewhere, take it for a service or claim on the insurance.

2007-04-01 00:01:28 · answer #1 · answered by Anonymous · 1 0

laptops are one of the hardest types of computers to repair,this is due to the way they are built,manufacturers have to squeeze loads of components into such a small chassis
batterys,in my experience are a common problem in laptops and this seems to be yours,every battery is different which makes things even harder
the solution to your problem lies in two factors,power supply and battery
somewhere along the line you have unfortunately received a defective power supply or battery
personally by what you have explained i reckon its the battery as you bought a new power supply,so a new battery is needed,but i wouldnt trust the last company you got one from
do you have any of the original batterys and power supplies,if you do label these "original items"
then with trial and error try diferent combinations of battery and power supply until you get some life in your laptop
then at least you can narrow it down to a specific peice of hardware and take nessecary measures
in the meantime you should try cleaning the battery terminals for anything that would affect the connection ,i.e rust or mould(you would be suprised how this can build up,especially when its left unused for long periods)
also check the power supplys fuse(in plug),something simple like this can be the cause,and also may explain why the laptop seems dead,place your ear to the power supply transformer,if there is a dull buzzing sound well at least you know theres power reaching the power supply and its not a fuse problem
also go along the power cables and check for damage,i.e cuts or snags in wire or cable and check the actual connector to the laptop(that sticks into laptop at back),check for any rust or muck,and any foreign objects in the connector or in the power slot at the back of the laptop
basically you need to go through the laptop with a fine toothcomb and check everything,its a boring task but may uncover the problem
note:never use any other power supplies or batteries other than the ones specificly used for your laptop(i did and blew my old laptop through the bedroom ceiling(dec 2002))
give these go and let me know if you have any luck
good luck

2007-04-01 00:24:36 · answer #2 · answered by brianthesnail123 7 · 0 1

If you have the right power supply (and some "universal" types aren't good enough), I'd agree with Pure.

It's quite common for the socket on the laptop to become disconnected internally and require resoldering.

Find a local repair shop that actually knows what it's doing, not one of the multiples that just send it away for ages.

2007-04-01 00:06:30 · answer #3 · answered by champer 7 · 0 0

I saved up to get a lap top and had the same problem. I found out that electronics's have their limited time. It is not a good Idea to replace anything. Return what you can and when you shop for a new one be smart and confident.
My x is an electronics engineer and said he hates computers, they do not have stealth, like you, me. Fire Dog Fire Protection
I would say to anyone if they only knew, electronic parts are limited. Please don't stick with it, go a different direction investing in computer parts DON'T GO THERE, GET YOUR MONEY BACK, ABANDONED THE ....

2007-04-01 00:07:13 · answer #4 · answered by Firedogfire 3 · 0 0

it may be the motherboard or have you replace the power cord or power supply? If you have then the next solution is to replace the motherboard on the system. that you will have to call toshiba and get a new one.

2007-04-01 08:00:44 · answer #5 · answered by myluv4u2share 3 · 0 0

There is a very good chance the laptop was faulty when you got it. i recommend taking it back and playing hell! it could be a broken connection inside he laptop, that happened to mine and it took ages to find it to fix it. it's some flaw in the wiring by the sounds of it, possible a fuse has gone inside on the motherboard or something..

hope you manage to fix it

2007-04-01 00:03:28 · answer #6 · answered by david e 2 · 0 0

may be d incorrect battery u got after ordering had an affect on th functioning of the laptop, u shud show the laptop 2 the manufacturing company n ask 4 deir help. ur welcome

2007-04-01 00:09:03 · answer #7 · answered by shivank d 1 · 0 0

Take it in for service.

Something else is causing problems, like a short circuit, etc.

2007-03-31 23:58:42 · answer #8 · answered by ELfaGeek 7 · 0 0

mmm.sounds like a electric problem to me...consult the manufacturer asap!! gud luck!!

2007-04-01 00:22:37 · answer #9 · answered by <ironballs> 2 · 0 0

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