My friend was on MSN Messenger and was invited to open up this photobook from a person on his contacts list. Then after he closed it, he scanned his computer and found a virus and so his computer was doing things and there were popups and his toolbar is also missing.
How and what are some of the options to get rid of this virus?
2007-03-30 16:28:22 · 6 answers · asked by Adrian D 1 in Computers & Internet ➔ Security
My friend was on MSN Messenger and was invited to open up this photobook from a person on his contacts list. Then after he closed it, he scanned his computer and found a virus and when he right clicked to delete it, he found something unfamiliar and it was called "Search_Globe" and it has 25kb. So now his computer is doing things unfamilarly and there are popups and also, his toolbar is missing.
How and what are some of the options to get rid of this virus?
2007-03-30 16:32:40 · update #1
Go to the link below and there is a complete list of free on line scanners that will scan your pc from their computers.
Recommend Bitdefender or Kerpersky as they are both good scanners. (No conflict with your installed antivirus program).
You are looking at about 3 hours of scan time. When the virus is found, Bitdefender will clean the virus for you.
http://windowsxp.mvps.org/Scanners.htm
Minddoctor, France
2007-03-30 16:54:58 · answer #1 · answered by MINDDOCTOR 7 · 0⤊ 0⤋
Start/Control Panel/Add Remove Programs/ Windows Components.
Uninstall present version of MSN.
( Make a list of all your contacts earlier to this )
Run av & antispy programs.
Download MSN again from MIcrosoft site only and install. Problem should go.
2007-03-31 07:39:40 · answer #2 · answered by essbebe 6 · 0⤊ 0⤋
their are many possible ways for you to remove this things. and i will discuss them one by one.
1st is try installing a anti-virus engine like mcaffe, trend micro or AVG. i personally recommend AVG for it is much better and much safe than any other anti-virus i know out there.
2nd is it a trojan or virus? try installing a secondary line of defense "spyware and malware removal kits" ex. are spybot search and destroy, lavasoft, yahoo anti virus and microsoft defender choose any from these and scan your pc thoroughly. i recommend using all the examples i've gave for sometimes their are some files that the other program doesn't detect and the like.
3rd if the steps i've gave fail then you have no choice but to backup your system and reformat it. hope that helps
2007-03-30 16:40:38 · answer #3 · answered by Kweng 4 · 0⤊ 0⤋
good evening
in answer to your question on search_globe it is gif file part of you computer tree in it self no danger - as for a bad guy getting in to it ? - that one way of infecting a computer all the advise above is good -
i like Http://www.pandasoftware.com myself mainly because you are not downloading a program to pc that is worrying you about buying their product all the time - just a free online anti virus...good luck
2007-03-30 17:03:32 · answer #4 · answered by miktill 3 · 0⤊ 0⤋
yea i had a virus.. it automatically sent a folder to all my contacts containing a virus.. Try reformating ur pc or try panda antivirus
2007-04-06 13:28:54 · answer #5 · answered by romeonojulietyet2000 1 · 0⤊ 0⤋
yea i had a virus.. it automatically sent a folder to all my contacts containing a virus.. Try reformating ur pc or try panda antivirus
2007-03-30 16:38:47 · answer #6 · answered by ? 2 · 0⤊ 1⤋
Install the McAfee 8.5. It will detect all the computer.
2007-04-07 08:54:32 · answer #7 · answered by Anonymous · 0⤊ 0⤋
You have spyware installed on your system. If you follow all the following steps it should get rid of your problem and prevent future problems. All programs listed are free.
---------------------------------------------------------
Update your antivirus and run a full scan
If you do not have spyware protection install:
AVG Antivirus 7.5 Free Edition
http://free.grisoft.com/freeweb.php/doc/avg-anti-virus-free/lng/us/tpl/v5
or
Free antivirus - avast! 4 Home Edition
http://www.avast.com/eng/avast_4_home.html
---------------------------------------------------------
Install Windows Defender (full time spyware protection)
Perform a full scan.
http://www.microsoft.com/athome/security/spyware/software/default.mspx
---------------------------------------------------------
Install the following five programs and run weekly or at least monthly. You need all five. They are not a substitute for full time spyware and virus protection.
Install and run now.
Ad-Aware SE Personal (update + full scan)
http://www.lavasoftusa.com/products/ad-aware_se_personal.php
Spybot Search & Destroy (update + immunize + scan)
Do not enable Tea Timer and SDHelper
After installation: update + scan + immunize
http://www.safer-networking.org/en/mirrors/index.html
SpywareBlaster: Update then open and click “enable all protection”.
http://www.javacoolsoftware.com/spywareblaster.html
SUPERAntiSpyware free version: (update + scan)
http://www.superantispyware.com/
CCleaner: Do not install toolbar and recycle bin options
Removes tracking cookies, unneeded files, history
In options.
Set to run when computer starts.
Place cookies you want to keep in save list
http://www.ccleaner.com/
Note if a scan detects a problem but is unable to remove, start the computer in safe mode with the internet line disconnected and run a full scan.
In severe cases your system restore files will also be infected. In these cases you will need to turn off system restore to prevent malware hiding in the system restore files and reinfecting the computer during removal or during a future system restore. Turning off system restore deletes the system restore files.
Right click on "my computer"> Properties > System Restore Tab > Check box turn of system restore
After the malware is removed turn on system restore.
-------------------------------------------------------------
Run this time
Install VX2 tool for Ad-Aware and run tool
http://www.lavasoftusa.com/support/securitycenter/vx2_cleaner.php
CWShredder: run
http://www.trendmicro.com/cwshredder/
----------------------------------------------------------------------
Additional run this time and as needed.
Microsoft OneCare Live, run “full service scan”
Updates windows, virus and spyware scan, disk cleanup, disk fragmentation (if needed), backs up registry and then cleans registry, and checks for open firewall ports
http://onecare.live.com/site/en-us/default.htm
Malicious Software Removal Tool (run “full scan”)
http://www.microsoft.com/security/malwareremove/default.mspx
-------------------------------------------------------
Rootkit Removal Guide
http://safecomputing.umn.edu/guides/scan_unhackme.html
Rootkits Removers (Pick any 2 and run)
AVG Anti-Rootkit
http://www.grisoft.com/doc/products-avg-anti-rootkit-update-app-art/?ver=1.1.0.29
F-Secure BlackLight
http://www.f-secure.com/blacklight/
Sophos Anti-Rootkit
http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html
----------------------------------------------------------
----------------------------------------------------------
Online Free Scanners:
Run Trend Micro, Kaspersky, and Panda Scan now.
Run a different one each month.
Trend Micro: HouseCall Free Scan (removes what it finds)
http://housecall.trendmicro.com/
BitDefender Online Scanner http://www.bitdefender.com/scan8/ie.html
Kaspersky Labs Online Scanner http://www.kaspersky.com/virusscanner
McAfee http://us.mcafee.com/root/mfs/default.asp?affid=294
Panda ActiveScan Free Online Scanner http://www.pandasoftware.com/products/activescan?
Symantic Online Scanner http://security.symantec.com/sscv6/ssc_eula.asp?langid=ie&venid=sym&plfid=23&pkj=ALUFRHYTINMHDKDCWLL&vc_scanstate=2
-------------------------------------------------------
Additional Information read:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
http://wiki.castlecops.com/Malware_Prevention:_Prevent_Re-infection
http://www.castlecops.com/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html
http://aumha.org/a/quickfix.htm
http://aumha.org/secure.htm
http://aumha.org/a/parasite.php
http://www.castlecops.com/t102301-Hijackthis_Guidelines_Read_Before_Posting.html
http://www.techsupportforum.com/security-center/hijackthis-log-help/15968-please-read-before-posting-
http://forum.aumha.org/viewtopic.php?t=4075&sid=901703d08c2ace31389ffef2d84b6607
2007-03-30 16:52:30 · answer #8 · answered by Anonymous · 0⤊ 0⤋
run free Bitdefender scan and clean, then free spybot and free adaware, run them often and keep them updated.
2007-03-30 16:47:23 · answer #9 · answered by sidekick 6 · 0⤊ 0⤋