a suspicous call from a bank???!!! im worried!!?

Question

A suspicious call from a bank?!?
i got a suspicous call from CIBCwhere i have an account. he asked me about the telephone banking service. and he also asked me if i am a full time student and my birthday and postal code.

i must be bewitched!! and i told him those stuff. Note: the time he called me is afer the operation time of banking, it's around 7pm.

is this a fraud? is my money safe? im sooo worried. what should i do?

i already froze my account but still he knew my personal information.

Answer 1

Simple= Abuse@ (your bank.com)Report it.

Answer 2

Don't feel bad, I worked at a bank for over 12 years and when the person on the other end of the phone asked me for my security code on the back of my credit card, I gave it to them without thinking about it (but called my bank w/in 15 mins afterwards to cancel the card).

It may or may not have been a fraud; most banking call centers can call their customers up until 9pm at night to try to cross sell services to existing customers.

However, you were right to freeze your account to be on the safe side.

Here are tips from the U. S. Department of Justice,
Federal Bureau of Investigation that are good to follow to protect yourself if you think you have given out too much personal information:

"If You are a Victim of Identity Theft

These steps are among those that should be completed by persons who believe they have been the victim of an identity theft:

• Contact the fraud departments for the three major credit bureaus to place fraud alerts on your credit file in order to reduce your risk of further victimization.
• Obtain and review a current copy of your credit report to determine whether any unknown fraud has occurred--(You will need to more closely monitor your credit going forward as some identity thefts can continue for extended periods of time).
• Contact the account issuer(s) where fraudulent accounts have been opened or where your accounts have been taken over--Ask for the fraud/security department and notify them both via telephone and in writing.
• Close all tampered or fraudulent accounts.
• Ask about the existence of secondary cards.
• Contact your local police department and file a police report.
• Notify the police department in the community where the identity theft occurred, if it is different from your own.
• Obtain copies of any police reports filed.
• Keep a detailed log of who you talked to and when, including their title, phone number, and other contact information.
• Contact the Federal Trade Commission's Identity Theft Clearinghouse and file an identity theft complaint at www.consumer.gov. Those complaints are utilized by law enforcement agencies, including the FBI, that investigate identity theft. You can also obtain additional information at that website regarding your rights as a victim.
• Online identity thefts can also be reported at www.IC3.gov.
"

Answer 3

As long as you did not divulge your social security number, you should be safe. You did the right thing by contacting your bank. Live and learn, in the future don't give out personal information to solicitors.

Answer 4

Did you contact your bank to see if this call was legit ? Personally, I would switch banks just to be on the safe side or at the least have them change your account number.

Answer 5

http://www.ftc.gov/bcp/edu/microsites/idtheft/

FTC's Identity Theft Site

Answer 6

Report it NOW May be good idea to call the police . Or the media so others can be warned

Answer 7

never answer personal information online or over the phone...go to the bank in person...

the bank would have mailed you a letter