My system crashed, received warranty mother board and CPU, but the new (refurbished?) CPU already died in less then 1 hour? The guys fixing my computer says Dell uses poor quality parts? Anybody else have this problem. "Dude, I'm NOT glad I got Dell"!
2007-03-28 23:09:26 · 5 answers · asked by tortoisethunder 2 in Computers & Internet ➔ Hardware ➔ Other - Hardware
ive been telling people in this forum for months now...DELL SERVICE STINKS. the technicians largely are amateurs, unless you have the EXACT owner of their record, whether correct or not they go WAAAAAAAAAAAAYYYYYYYYYYYYY overboard on security, if you lose your password, forget it, your not getting a master and lots of the parts are dell specific and as you found dont work well. Finally Dell is largely non vista compatible...not a big honkin deal for me if you know what i mean. stay away from these people.
2007-03-28 23:14:05 · answer #1 · answered by koalatcomics 7 · 0⤊ 0⤋
I cannot begin to tell you the horror stories customers have told me about tech support for Dell - HP - Gateway.. etc. It's terrible. Also most name brand computers use lower end hardware in their computers. I see a lot of name brand computers come in here that as soon as the warranty expires everything goes bad. Usually it's the motherboard that goes first. Emachines are known for motherboard and power supply failure.
Another horror story is Geek Squad and Best Buy. They are the pits.. they lead people to believe they are getting a good deal and in reality there getting junk. I know one person who bought his laptop at Best Buy and had some problems with it. He took it back and the Geek Squad cracked the case on his laptop and damaged the USB port. Then they quoted him a charge of 200.00 to fix the rest of his software problems. I fixed it for 40.00.
As to your question. Your problem is possibly the motherboard and not the processor. You need to have your processor tested, which means putting it into another board that's the same socket size and see if it works. Or get yourself a new board and then you will know. All motherboards have a fail safe device built in the motherboard to protect the processor. Chances are it's just the motherboard.
2007-03-29 00:42:40 · answer #2 · answered by madwizard56 2 · 0⤊ 0⤋
my experience with dell is that their call centres are in india, not a good sign, nothin against india but how can someone on the other side of the world help me? also i was researchin to by a new lap top last year and foolishly gave dell my email addy, i have never gotten so much spam. it all came frm india and its just a bit sus the spam startd the day aftr they got my addy. i never bought one frm them but i use dell at collage and they are just slow, they freeze and shut down alot. i'm sorry u bought 1, i ended up with a hewlett packard, who have joined with compaq, check them out 4 yor nxt purchase.
2007-03-28 23:23:03 · answer #3 · answered by purplesneakers 2 · 0⤊ 0⤋
If you are not happy with Dell buy a Lenovo,IBM or Hp Computer.
2007-03-28 23:17:56 · answer #4 · answered by Anonymous · 0⤊ 0⤋
If you think Dell desktops are bad, you should hear about the laptops!
2007-03-28 23:50:28 · answer #5 · answered by Anonymous · 0⤊ 0⤋