Does business puts its own convenience ahead of the customer ?

Question

if yes, why ?

if u don't agree, why ?

Answer 1

Any particular business? Or all in general?
I would have to say service oriented businesses usually consider the needs of their customers. Customers are their future after all.
On the other hand there are all sorts of businesses that are not customer service oriented so they are less interested in customer relations. It all depends on the business I guess.