my laptop always crash.i've checked for viruses and spyware.nothing.it crashes randomly.it s not overheated.

Question

my laptop is an acer 5563.i'm using windows xp.it crashed when i'm watching youtube,playing red alert2,and using add-aware to check for spyware.sometimes when im not even using it. i tried another software to search if there is any spyware in my computer.nothing was found.no viruses.it just weird.this laptop is 7 month old.

it have 1.83ghz intel dual core,512 mb ram.it just shut down.then i need to restart the computer.

Answer 1

Well does it freeze up? Or does it go to "the blue screen of death"? Also how much RAM does it have, because low RAM could be part of the problem.

And too many programs or music files would have nothing to do with it. The way your computer performs is not affected by how much hard drive space you have, unless you are REALLY low.

Answer 2

Ehh Not really.

Even when you're not using the computer, its doing stuff.

Check the EVENT LOG under administrative tools under control panel.

It'll have an entry with a red X for all such crashes. That should help you find the source of the problem.

Also, when you say crash, what happens?
Blue screen? System just freezes?

Answer 3

Go to(in safe mode, if need be): Control panel/system/advanced tab/startup and recovery box/settings button/ sytem failure/ and then uncheck "restart on system failure" ( take the check out of automatically restart box ) , and then check the "Write a system event", and the "Admin alert" boxes (check "send admin alert") and the next time it randomly turns off/restarts/reboots, you should get a blue screen with white text, which will have code info. Write down the exact Stop Error Code and put that exact error into the Yahoo and/or google search box to see what info you get, and in the MS Support Knowledge Base (KB) = http://support.microsoft.com/search/?adv=1 - to check it out to see what info you get. +
http://support.microsoft.com/kb/316416

Also go to your device manager (devmgmt.msc) and check the properties and look for anything suspicious and check that the settings are where they should be.

BSOD.= http://search.microsoft.com/results.aspx?q=BSOD&l=1&mkt=en-US&FORM=QBME1

http://www.pcstats.com/articleview.cfm?articleID=1647 = Dealing with the Blue Screen Of Death

http://search.microsoft.com/search/results.aspx?view=en-us&st=b&na=82&qu=computer+blue+screen+trouble+codes

http://www.kellys-korner-xp.com/win_xp_logfiles.htm

http://support.microsoft.com/support/kb/articles/q192/4/63.asp Gathering Blue Screen Information After Memory Dump

Answer 4

I suggest that you try to reformat the hard drive. I have located a site that discusses some hard drive problems. Formating and installation of operating system is discussed here! The site may be of help to you. http://www.jskproducts.co.uk/harddrive.htm

Answer 5

unfortunately most laptops have a very short lifespan. Mine is only a year old and the screen doesnt even light anymore. T_T

Answer 6

well that happened to my old laptop.
the thing was that i had limewire in it.
the computer didnt recognize any files that i had downloaded off of limewire as a virus and it also happens when dowloaded stuff off of youtube.

you best bet is to give it to a nearby computer tech store and they fix it for you and then remember not to download without double checking.

hope you laptop ends up working =]

Answer 7

hi dude...ur laptop is in good health dnt worry..there just a conflict between the drivers..check zis out in device manager.. U'll find it...take care

Answer 8

do you clean out your temp internet files?
maybe you dont have enough free space?
or maybe you installed a program that is not compatible with your operating system?

good luck =)

Answer 9

Too many programs or music files?

Answer 10

take it to someone that you know who knows a lot about computers that could analyze it and then take it to the company to replace it or whatever the warranty allows....