Can someone please help: bank charges?

Question

I would be so grateful if someone could give me an example letter that i could write to the bank requesting my charges back.

Maybe one someone has used and been succesful with

thanks x

Answer 1

Dear Sir/Madam,

Ref: account number: (your account number)

I understand that the charges applied to my account in relation to the following (enter details of what charges were for) are unlawful.

When I opened my account I entered into a contract with you, at which time you agreed to act lawfully. The fees you have been applying to my account in relation to the above are unlawful under Common Law, Statute and consumer regulations.

You have taken (enter charges amount here) from me, plus the following in (enter overdraft interest amount here) overdraft interest and I would like to request repayment of this (enter total sum) total sum. I also ask you to ensure any default notices entered against my credit record are removed entirely.

Please repay this money in full and remove any default notices within 14 days. If this is not done, I will begin a claim against you for the full amount, plus interest and my costs.

Yours sincerely,

(Your signature)

Answer 2

Below are the 6 basic steps to claiming your bank charges back. If you go to my site shown below, you`ll see each step described in more detail, along with template letters that you can put your details in and then send to the bank.

Step 1 - Make a "Subject Access Request" under the Data Protection Act to get a copy of your charges or statements for the last 6 years.

Step 2 - Find the charges you can claim back, and total them

Step 3 - Write to the bank asking for a full refund of the charges your claiming for.

Step 4 - Send a "Letter before Action" to the bank, giving them one last chance to give you your charges back before you take them to court.

Step 5 - If the bank gives a response (usually an offer of part payment) decide if you will accept the offer, or carry on claiming for the full amount

Step 6 - File a claim in the small claims court

This is it in a nutshell. All the steps are documented in detail in the site below (which is free to use), along with template letters to send to the bank. Follow the advice and you will get your charges back

Answer 3

Claiming back your bank charges is not as easy as some sites make out. It is not just a case of sending a letter and you will get a cheque back in return. There can be a substantial amount of work involved including issue Court claims, preparing necessary court papers and legal arguments, replying to defences from their solicitors etc. If you are not confident with the strategy it is likely the banks will use their "bully boy" tactics to try and get you to drop your claim or accept a greatly reduced settlement amount. You may need to also lok at other issues like 'debt in dispute' 'default removal' issues as well.

There is plenty of free help available at http://www.consumeractiongroup.co.uk or http://www.penaltychargesforum.co.uk and other sites.

If you feel you do not have the will or battle nerves to do this on your own, there are other comapnies out there will will do the work for you, but they will charge you a fee from any settltment they get you from the bank. One such company is http://bankcharge-refunds.co.uk

You have to make the choice on whether you have the time, patience and steely nerve to tackle the banks and solicitors by yourself, or use one of the no-win no-fee companies which exist.

Hope this has been helpful.

Answer 4

I am so tired of people banging on about bank charges. If you have access to a computer why can't you manage your account online. I do and can't tell you the last time the bank charged me. I check my account every day.

Answer 5

Dear crooks, I'm closing my account with you effective immediately. I refuse to be nickeled and dimed to death with your idiotic charges and fees any further. You people have a lot of gall charging for half the things you trump up. I'm taking my business to a financial institution who cares about me more than their almighty fees.

Answer 6

Try one of the money web sites, like Money extra dot com or something. Sure they might have something to go by.

Answer 7

go to .w.w.w.penaltycharges.co.uk fighting your corner for free you can download letters to send to your bank

Answer 8

check this link out
there are template letters for you copy and a step by step guide.good luck

http://www.moneysavingexpert.com/cgi-bin/viewnews.cgi?newsid1141050760,24632

Answer 9

Hi, I have a copy of it at home, my bf works for HSBC he got it for me. If you give me your email I could scan it for you and send it you? :)