My computer ( Window2000,SP4) Infected with Psw.Generic3.RUK Trojen. I tried with AVG Antispyware, unable to clean with this utility. pl. anyone suggest good tool.
2007-03-27 18:19:52 · 7 answers · asked by Murali T 1 in Computers & Internet ➔ Security
Download, install and update A² (a-squared) free - A2 - a Freeware Anti-Trojan, Anti-Worm, Anti-Dialer and Anti-Spyware (Anti-Malware) Software = http://www.emsisoft.com/en/software/download .
then shut down your pc and then restart it in SAFE MODE if possible = http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam
and then run the scan(s) and follow directions for healing any/all infections found, then Disable system restore = http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm , then shut down your pc, and then restart your pc, and then re-enable system restore.
How to remove a Trojan, Virus, Worm, or other Malware = http://www.bleepingcomputer.com/tutorials/tutorial101.html#remove
2007-03-27 18:23:42 · answer #1 · answered by Anonymous · 1⤊ 0⤋
AVG Antispyware is itself an excellent tool for removing trojans, one of the best, but sometimes requires that your computer be in Safe Mode to remove.
Scan again and try and remove in safe mode.
In general, Windows does not allow the deletion of files when they are in use. However, Safe Mode will only load a minimum amount of drivers and services to run Windows, making removal a better bet. Scan again and attempt to delete while your computer is in safe mode.
To access Safe Mode, reboot then repeatedly press the F8 key at the first screen. When finished removing that pesky pest, reboot again to return to normal mode.
Good luck.
2007-03-27 18:34:08 · answer #2 · answered by Anonymous · 0⤊ 0⤋
This is not the simplest route, but take a look at http://forums.tomcoyote.org/index.php?showtopic=75898 about this one.
As stated above, Avast, and AVG are both good. Another you can try is using the TrendMicro web base scanner at http://www.trendmicro.com to identify the infected file(s) then you can safely remove them if it doesn't do it automatically.
2007-03-27 19:20:21 · answer #3 · answered by pmccann1 1 · 0⤊ 0⤋
Go to the Symantec website and look up the removal tool for the virus. Follow the instructions they give you and you should be fine.
http://www.symantec.com/home_homeoffice/security_response/removaltools.jsp
2007-03-27 18:24:36 · answer #4 · answered by ? 5 · 0⤊ 0⤋
Boot into safe mode and run the virus check on the folder, with the option to delete a virus when found. alternately, just delete the file in safe mode
2007-03-27 18:24:18 · answer #5 · answered by toodles_1399 1 · 1⤊ 0⤋
Best choice is to reformat your PC or try using avast or symmantic anti virus. they are good with trojen.
2007-03-27 18:29:35 · answer #6 · answered by TheHacker 4 · 0⤊ 1⤋
http://www.adwareaway.net/mssync20.htm
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optional
another removal tools
http://www.majorgeeks.com/Pocket_KillBox_d4709.html
http://www.pctools.com/spyware-doctor/?ref=mg-336_1
2007-03-27 18:37:09 · answer #7 · answered by Anonymous · 0⤊ 0⤋