I just bought something online that I should have already electronically received and the "customer support" keeps giving me the run around. The webpage looks legit, but how can I make sure?
2007-03-27 05:29:39 · 4 answers · asked by mistahfantastic 2 in Computers & Internet ➔ Internet
Here are the steps, so do this BEFORE buying.
1 - have you ever heard of them before? Staples, Amazon, Costco, Wal-Mart... those are names that you heard of before, so you can buy from them without a problem.
2 - check the ABOUT page. Do they really identify themselves? IF NOT, close the window.
3 - Look up the owner of the Domain Name - use a WHOIS thing like http://www.netsol.com/cgi-bin/whois/whois
If this DOES NOT MATCH the ABOUT page, then CLOSE that Window
4 - Check that domain name and/or company at the Better Business Bureau at http://www.bbb.org
If there are complains, that is where to LOOK. If you find any, then CLOSE that Window
Learn more about avoiding SCAMS at http://www.deargeorge.org
Good luck and Happy Computing!
2007-03-27 05:37:43 · answer #1 · answered by Anonymous · 0⤊ 0⤋
You could also check the Better Business Bureau's website for any complaints against them. www.bbb.org Or, if they keep giving you the run-around, file a complaint. The thing is, if they're not legit, the BBB will have no effect on them because they're probably a fly-by-night and don't care.
2007-03-27 05:37:47 · answer #2 · answered by doctorquack12 1 · 0⤊ 0⤋
You can check who owns the site via http://www.internic.org/whois.html for starters, then based on where they are and if its a legitimate business name you can check with the local Better Business Bureau for that area.
2007-03-27 05:36:16 · answer #3 · answered by y2bmj 4 · 0⤊ 0⤋
To check any website, you should download McAfee's Site Advisor which tells you (via green, amber and red lights) which are good sites and which are not. Get it from here >> http://www.siteadvisor.com/
2007-03-27 05:33:07 · answer #4 · answered by Carella 6 · 0⤊ 0⤋