A) Develop clear quality standards that can be understood by everyone.
B) Provide better training to the people involved in process improvement efforts.
C) Improve profitability and/or other key performance metrics.
D) Determine the number of opportunities for a defect to be produced.
E) Provide a better structure for process improvement.
2007-03-24
23:39:23
·
0 answers
·
asked by
S.
1
in
Education & Reference
➔ Higher Education (University +)
Notice that the purpose is business success. Business success may be defined in different terms, such as :
Reduced cost
Increased market share
Improved customer satisfaction
Faster time to market
Increased revenue and profits
But all of these outcomes share a common characteristic: they are objective, tangible, bottom-line results.
Secondly, notice that the definition is grounded in meeting customer needs. The Six Sigma process starts outside the organization - with a focus on the customer.
Lastly, our Six Sigma definition calls for the use of facts, measurements, and analysis of data to continually improve processes. There is no magic formula and no quick fix - just organized common sense based on facts - and results.
2007-03-24
23:43:52 ·
update #1